Search found 3698 matches

by Adrian (Softland)
Mon Apr 12, 2021 10:50 am
Forum: Troubleshooting
Topic: Bad display on 4K TV
Replies: 6
Views: 3470

Re: Bad display on 4K TV

Hi,

There is a ticket created for this issue and we will fix it.
by Adrian (Softland)
Mon Apr 05, 2021 12:45 pm
Forum: Troubleshooting
Topic: Mirror Backup Corrupted Destination Files
Replies: 4
Views: 4090

Re: Mirror Backup Corrupted Destination Files

Hi,

We found the problem and we will fix it in the next build.
by Adrian (Softland)
Mon Apr 05, 2021 12:45 pm
Forum: Troubleshooting
Topic: Every time backup is repeating full backup
Replies: 11
Views: 8720

Re: Every time backup is repeating full backup

Hi,

We found the problem and we will fix it in the next build.
by Adrian (Softland)
Mon Apr 05, 2021 12:44 pm
Forum: Troubleshooting
Topic: Job keeps repeating endlessly after upgrade to v9
Replies: 2
Views: 3786

Re: Job keeps repeating endlessly after upgrade to v9

Hi,

We found the problem and we will fix it in the next build.
by Adrian (Softland)
Tue Mar 30, 2021 11:22 am
Forum: Troubleshooting
Topic: Every time backup is repeating full backup
Replies: 11
Views: 8720

Re: Every time backup is repeating full backup

Hi,

Please close FBackup and rename this folder:
"C:\Users\<username>\AppData\Roaming\Softland\FBackup 9\"
Open again FBackup.
It will start with no jobs.
by Adrian (Softland)
Mon Mar 29, 2021 2:31 pm
Forum: Troubleshooting
Topic: Job keeps repeating endlessly after upgrade to v9
Replies: 2
Views: 3786

Re: Job keeps repeating endlessly after upgrade to v9

Hi,

Please send us the backup logs and the .fkc catalog file to info[at]fbackup[dot]com
by Adrian (Softland)
Fri Mar 26, 2021 12:35 pm
Forum: Troubleshooting
Topic: Every time backup is repeating full backup
Replies: 11
Views: 8720

Re: Every time backup is repeating full backup

Can you give me access to your computer using TeamViewer, to see what the problem is?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
by Adrian (Softland)
Thu Mar 25, 2021 12:27 pm
Forum: Troubleshooting
Topic: Version 9 - NTSUSER Files
Replies: 3
Views: 3748

Re: Version 9 - NTSUSER Files

@gcl

I created a ticket for this false warning problem and we will fix it.
by Adrian (Softland)
Thu Mar 25, 2021 12:18 pm
Forum: Troubleshooting
Topic: Mirror Backup Corrupted Destination Files
Replies: 4
Views: 4090

Re: Mirror Backup Corrupted Destination Files

Hi, The mirror backup is not working that way. When running the backup, if a file already exists in destination, it will be overwritten with the new source file version. You are not asked if you want to overwrite each file in destination. In your case, when you ran the backup, it seems that "Αναφορά...