Search found 3886 matches

by Adrian (Softland)
Tue Jun 20, 2017 8:43 am
Forum: General
Topic: Updating from version 5 to 6
Replies: 1
Views: 7854

Re: Updating from version 5 to 6

Hi,

The import should work smoothly and you should be able to continue the backups. That is the normal behavior.
If you want, in version 5 you can create a backup job for the FBackup configurations. In case something does not work fine, you can revert to version 5.
Then try to run the upgrade.
by Adrian (Softland)
Mon Jun 19, 2017 4:42 pm
Forum: Troubleshooting
Topic: Next scheduled job on Task Bar icon message does not exist
Replies: 1
Views: 3695

Re: Next scheduled job on Task Bar icon message does not exist

Hi,

Can you please send us a screenshot to understand exactly what message are you talking about?
by Adrian (Softland)
Mon Jun 19, 2017 4:40 pm
Forum: General
Topic: How to skip backup when moving files between folders in the source?
Replies: 1
Views: 8393

Re: How to skip backup when moving files between folders in the source?

Hi,

Please send us the backup catalog from destination and also the last backup log file to info[at]fbackup[dot]com.
by Adrian (Softland)
Mon Jun 19, 2017 4:33 pm
Forum: Troubleshooting
Topic: Backup aborted. Reason: List index out of bounds (-1)
Replies: 3
Views: 4931

Re: Backup aborted. Reason: List index out of bounds (-1)

Hi,

Can you please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Jun 19, 2017 4:31 pm
Forum: Troubleshooting
Topic: Mirror Backup to network crashes the network connection
Replies: 5
Views: 4993

Re: Mirror Backup to network crashes the network connection

Hi,

At this moment you cannot limit the upload. We are thinking to add such a feature in the next version.
by Adrian (Softland)
Mon Jun 19, 2017 12:26 pm
Forum: Troubleshooting
Topic: Windows 10 problem
Replies: 7
Views: 4908

Re: Windows 10 problem

@rdpetrey
Please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Mon Jun 12, 2017 2:07 pm
Forum: Troubleshooting
Topic: Mirror Backup to network crashes the network connection
Replies: 5
Views: 4993

Re: Mirror Backup to network crashes the network connection

Hi,

FBackup uses the standard ports to transfer the files.
by Adrian (Softland)
Fri Jun 02, 2017 12:56 pm
Forum: Troubleshooting
Topic: Mirror backup issue on New Install of fbackup
Replies: 5
Views: 4717

Re: Mirror backup issue on New Install of fbackup

Hi, FBackup can restore the large zip files it creates. If you use the Full backup type, only the latest backup version is preserved. If you use the Mirror backup type, the existing files are preserved and only new/modified files will be added to backup. FBackup uses its own catalog to determine whi...
by Adrian (Softland)
Fri Jun 02, 2017 6:31 am
Forum: General
Topic: Warning/Error Message
Replies: 4
Views: 7735

Re: Warning/Error Message

Hi,

I'm glad you solved the problem.
by Adrian (Softland)
Mon May 29, 2017 12:38 pm
Forum: Troubleshooting
Topic: Restore not working
Replies: 1
Views: 3727

Re: Restore not working

Hi,

Please send us the last restore log and the .fkc catalog file from the backup destination, to info[at]fbackup[dot]com