Search found 3696 matches

by Adrian (Softland)
Wed Jul 07, 2021 12:14 pm
Forum: General
Topic: Backup freezes
Replies: 25
Views: 2456

Re: Backup freezes

Hi,

A workaround is to restart the Volume Shadow Copy service from Windows.
A new build with the fix will be released these days.
by Adrian (Softland)
Wed Jul 07, 2021 12:14 pm
Forum: Troubleshooting
Topic: Backup Freeze/Hang
Replies: 2
Views: 330

Re: Backup Freeze/Hang

Hi,

We are working to fix this problem.
A new build will be released these days.
by Adrian (Softland)
Thu Jul 01, 2021 6:40 am
Forum: General
Topic: Backup freezes
Replies: 25
Views: 2456

Re: Backup freezes

Hi,

We are currently working to fix this issue.
We will let you know when it's fixed.
by Adrian (Softland)
Wed Jun 30, 2021 12:01 pm
Forum: General
Topic: Backup freezes
Replies: 25
Views: 2456

Re: Backup freezes

Hi,

When the backup freezes, please try to restart the Volume Shadow Copy from Control Panel->Services.
Does it solves the problem?
by Adrian (Softland)
Thu Jun 24, 2021 8:59 am
Forum: General
Topic: Files were deleted in backup target directory
Replies: 6
Views: 19394

Re: Files were deleted in backup target directory

Hi,

Please use the Mirror backup type to perform a disk to disk copy of the data files (projects and large files).
If you want to remove from destination the files deleted from sources, please open Backup Properties->Type page.
Select the "Remove excluded or deleted files from backup" option.
by Adrian (Softland)
Thu Jun 24, 2021 8:49 am
Forum: General
Topic: Discuss
Replies: 4
Views: 4748

Re: Discuss

Hi,

You cannot switch from Backup4all to FBackup.
by Adrian (Softland)
Fri Jun 18, 2021 10:21 am
Forum: General
Topic: Backup freezes
Replies: 25
Views: 2456

Re: Backup freezes

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jun 17, 2021 9:02 am
Forum: Troubleshooting
Topic: FBackup trying to delete destination folder at end of backup
Replies: 4
Views: 2789

Re: FBackup trying to delete destination folder at end of backup

Hi,

If those folders should be deleted and FBackup says it cannot delete them, it could be a permission issue.
Try to manually delete them.
Do you have the same problem with other folders?
by Adrian (Softland)
Thu Jun 17, 2021 8:59 am
Forum: General
Topic: pCloud is not listed in Online
Replies: 1
Views: 442

Re: pCloud is not listed in Online

Hi,

pCloud is not supported in FBackup.
by Adrian (Softland)
Mon Jun 14, 2021 12:58 pm
Forum: General
Topic: Backup freezes
Replies: 25
Views: 2456

Re: Backup freezes

Hi,

Please make sure you have the last version of FBackup 9.0.317 installed.
If you still have the problem, send us the backup log for that job to info[at]fbackup[dot]com.