Search found 3834 matches

by Adrian (Softland)
Thu Jun 09, 2022 10:00 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12174

Re: FBackup stuck on Update Catalog after backup

Hi,

Please send us the last backup log to info[at]fbackup[dot]com
by Adrian (Softland)
Thu Jun 09, 2022 9:33 am
Forum: Troubleshooting
Topic: Backup Freeze/Hang
Replies: 4
Views: 12011

Re: Backup Freeze/Hang

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com
by Adrian (Softland)
Wed Jun 08, 2022 9:29 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12174

Re: FBackup stuck on Update Catalog after backup

Hi,

I cannot reproduce the problem here.
Please send us the last backup log and the .fkc catalog file for that job, from the backup destination.
Send them to info[at]fbackup[dot]com
by Adrian (Softland)
Tue Jun 07, 2022 8:20 am
Forum: Troubleshooting
Topic: FBackup stuck on Update Catalog after backup
Replies: 13
Views: 12174

Re: FBackup stuck on Update Catalog after backup

Hi,

Please download the latest version of FBackup 9.7.617 from: https://fbackup.com/download/setup/fbsetup-full.exe
by Adrian (Softland)
Tue Jun 07, 2022 7:52 am
Forum: Troubleshooting
Topic: Update link from with programme goes to older version
Replies: 2
Views: 5144

Re: Update link from with programme goes to older version

Hi,

Please try again now to install the latest version from File->Tools->Check for updates
by Adrian (Softland)
Thu Jun 02, 2022 8:49 am
Forum: Troubleshooting
Topic: restore folder empty
Replies: 1
Views: 5203

Re: restore folder empty

Hi,

Please send us the .fkc catalog file for that job, from the backup destination.
Send it to info[at]fbackup[dot]com
by Adrian (Softland)
Mon May 23, 2022 7:10 am
Forum: Troubleshooting
Topic: FbackUp vs Win server 2022
Replies: 6
Views: 5640

Re: FbackUp vs Win server 2022

Hi,

I created a ticket for the problem and we will fix it.
by Adrian (Softland)
Thu May 19, 2022 11:27 am
Forum: Troubleshooting
Topic: FbackUp vs Win server 2022
Replies: 6
Views: 5640

Re: FbackUp vs Win server 2022

Hi,

When you start the FBackup interface normally, does it appears a popup asking you to try again starting FBackup service?
by Adrian (Softland)
Thu May 05, 2022 9:59 am
Forum: Troubleshooting
Topic: FBackup to Google Drive creates copies of files.
Replies: 13
Views: 6570

Re: FBackup to Google Drive creates copies of files.

Hi,

I'm glad the problem is fixed.
by Adrian (Softland)
Wed Apr 27, 2022 12:51 pm
Forum: Troubleshooting
Topic: Scheduled backup failes after update
Replies: 4
Views: 5374

Re: Scheduled backup failes after update

hi,

I'm glad everything works fine now.