Access violation after upgrade from 8 to 9

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chinapres
Posts: 1
Joined: Thu Mar 18, 2021 3:20 pm

Access violation after upgrade from 8 to 9

Post by chinapres »

I have just upgraded from FBackup 8 to FBackup 9. Since doing that every time I attempt to run my backup I get the following error message

Backup aborted. Reason:
Access violation at address 00F3F8EC in module 'bBackup.exe'. Read of address 00000010

I have tried to uninstall and re-install and the error still occurs. I have created a new backup job which just backs up one file and that runs fine but when I try and run my original backup job I always get this error.

Can anyone tell me how to fix this error?

Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Re: Access violation after upgrade from 8 to 9

Post by Adrian (Softland) »

Hi,

It seems to be related to the backup catalog.
Please send us the .fkc catalog file from the backup destination, to info[at]fbackup[dot]com

ngm
Posts: 14
Joined: Wed Jan 30, 2013 2:17 pm

Re: Access violation after upgrade from 8 to 9

Post by ngm »

Hi,

I have de same problem:

Backup aborted. Reason:
Access violation at address 013BF8E8 in module 'bBackup.exe'. Read of address 00000010

How can I fix it?
Thanks.

Adrian (Softland)
Posts: 1766
Joined: Thu May 23, 2013 7:57 am

Re: Access violation after upgrade from 8 to 9

Post by Adrian (Softland) »

Hi,

Please try again using build 9.0.223
Do you still have the problem?

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