Administrator and user

tonegol · Postby **tonegol** » Thu May 06, 2010 5:13 pm

Hi, sorry for my bad english.I've a problem. I'm using FBackup for backup outlook pst on all client.If I logon on windows xp with an user account and i schedule the backup from an user account the backup start correctly but the VSS service don't start so i can't copy for example outlook.pst.

If i logon with an administrator account there are no problem.

How can i solve this?

Adrian (Softland) · Postby **Adrian (Softland)** » Thu May 06, 2010 5:27 pm

Hi,

In order to back up open files, you have to use an administrator account.

If you want to back up Outlook pst file from a limited user account, please close Outlook.

tonegol · Postby **tonegol** » Thu May 06, 2010 5:52 pm

Ok but can't I schedule the backup from the administrator account (copying the user folder)even if the administrator is not logged on?

Adrian (Softland) · Postby **Adrian (Softland)** » Fri May 07, 2010 2:46 pm

Hi,

Fbackup is using the internal scheduler, not the Windows scheduler. That would be possible is you would schedule the backup using Windows Scheduler. That feature is available in Backup4all.