Backup copying files already backed up again

jack880 · Post by **jack880** » Mon Aug 27, 2012 6:26 am

I've done a mirror backup which worked fine. I'm running the backup again, to update the new/changed files, but it's copying all the files again even though they're already backed up. Why??

Adrian (Softland) · Post by **Adrian (Softland)** » Tue Aug 28, 2012 2:23 pm

Hi,
Please send me:

- the last backup log from View->Job Logs->Last backup log

- the .fkc catalog file from View->Open Folder->Destination folder.

Put both files into a zip archive and send it to info[at]fbackup[dot]com

jack880 · Post by **jack880** » Tue Aug 28, 2012 9:53 pm

Hi. I will email you the backup log. There is no .fkc file in the destination folder...
Thanks

Adrian (Softland) · Post by **Adrian (Softland)** » Wed Aug 29, 2012 2:46 pm

Hi,
The .fkc can also be found in View - > Open folder - > Catalog folder.

jack880 · Post by **jack880** » Wed Aug 29, 2012 10:36 pm

Hi. I've sent the email. Please let me know what the problem is as soon as possible. Thank you

Adrian (Softland) · Post by **Adrian (Softland)** » Thu Aug 30, 2012 5:12 pm

Hi,
The backup catalog file you sent me is corrupted and cannot be opened. Please create a new backup job.

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