Backup Freeze/Hang

LaughingMan008 · Post by **LaughingMan008** » Fri Jul 02, 2021 1:31 pm

It's happened to me twice now. The program is going along, backing things up, and then it gets to a random file and just hangs there forever. The elapsed time and estimated time counters just stop where they are, and it hangs on the file it was working on forever. Can't stop it either. If you click to stop the backup, it tries, but then just hangs there forever too. The program itself isn't frozen or locked up, or doesn't appear to be. It just.... stops. Ive let it go for hours with no progress.

I used to love your program and used it for years, but now it's basically functionally worthless.

Adrian (Softland) · Post by **Adrian (Softland)** » Wed Jul 07, 2021 12:14 pm

Hi,

We are working to fix this problem.
A new build will be released these days.

Adrian (Softland) · Post by **Adrian (Softland)** » Fri Jul 09, 2021 7:40 am

Hi,

We fixed the problem. Please download and install the new build 9.1.357.

braimana · Post by **braimana** » Thu Jun 09, 2022 7:56 am

Seems to be the same problem with 9.7.617. Hangs during adding at a random file, but always at 10% File count.

Adrian (Softland) · Post by **Adrian (Softland)** » Thu Jun 09, 2022 9:33 am

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com

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