Backup Freeze/Hang

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LaughingMan008
Posts: 3
Joined: Sun Oct 06, 2019 2:18 pm

Backup Freeze/Hang

Post by LaughingMan008 »

It's happened to me twice now. The program is going along, backing things up, and then it gets to a random file and just hangs there forever. The elapsed time and estimated time counters just stop where they are, and it hangs on the file it was working on forever. Can't stop it either. If you click to stop the backup, it tries, but then just hangs there forever too. The program itself isn't frozen or locked up, or doesn't appear to be. It just.... stops. Ive let it go for hours with no progress.

I used to love your program and used it for years, but now it's basically functionally worthless.

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Backup Freeze/Hang

Post by Adrian (Softland) »

Hi,

We are working to fix this problem.
A new build will be released these days.

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Backup Freeze/Hang

Post by Adrian (Softland) »

Hi,

We fixed the problem. Please download and install the new build 9.1.357.

braimana
Posts: 1
Joined: Thu Jun 09, 2022 7:47 am

Re: Backup Freeze/Hang

Post by braimana »

Seems to be the same problem with 9.7.617. Hangs during adding at a random file, but always at 10% File count.

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Backup Freeze/Hang

Post by Adrian (Softland) »

Hi,

Please send us the last backup log for that job to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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