Bad display on 4K TV

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davewilk
Posts: 15
Joined: Sat Aug 25, 2018 1:59 pm

Bad display on 4K TV

Post by davewilk »

I have FBackup running on Windows 10 using a 4K TV as monitor. The FBackup 9 interface does not display correctly -- many fonts are the wrong size, and the interface is pretty much unusable. This did not happen in FBackup 7 or 8.

davewilk
Posts: 15
Joined: Sat Aug 25, 2018 1:59 pm

Re: Bad display on 4K TV

Post by davewilk »

No answer? FWIW, the scale magnification in the display settings is set to 300%. Has Softland ever tested FBackup 9 at high magnifications?

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Bad display on 4K TV

Post by Adrian (Softland) »

Hi,

There is a ticket created for this issue and we will fix it.

davewilk
Posts: 15
Joined: Sat Aug 25, 2018 1:59 pm

Re: Bad display on 4K TV

Post by davewilk »

OK, thanks.

alexpena95
Posts: 1
Joined: Thu Apr 22, 2021 9:21 pm

Re: Bad display on 4K TV

Post by alexpena95 »

I see the same issue on a Surface Pro 5 that has a display resolution of 2736 x 1824 and runs on Windows 10. Fonts are too large for many of FBackup's fields which results in some of the text to not be visible. I'm using FBackup v9.0.234.

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Bad display on 4K TV

Post by Adrian (Softland) »

Hi,

Please download and install the latest version of FBackup 9.0.238.
It should include a fix for the fonts too large issue.

Johnnypaul
Posts: 3
Joined: Wed May 19, 2021 10:33 am

Re: Bad display on 4K TV

Post by Johnnypaul »

I had the same problem and solved it by installing latest version of FBackup 9.0.238.
Thanks.

Adrian (Softland)
Posts: 1949
Joined: Thu May 23, 2013 7:57 am

Re: Bad display on 4K TV

Post by Adrian (Softland) »

Hi,

I'm glad the problem is fixed.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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