Can't add folders to source

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kurmugn
Posts: 4
Joined: Mon Jul 30, 2012 9:47 am

Postby kurmugn » Mon Jul 30, 2012 4:51 pm

When trying to add folders to the source, the "OK" button is greyed-out.



Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Jul 31, 2012 12:12 pm

Hi,


Please make sure you pressed "Add Folder" button, not the "Add files" button.



kurmugn
Posts: 4
Joined: Mon Jul 30, 2012 9:47 am

Postby kurmugn » Wed Aug 01, 2012 6:06 am

This is not a suitable answer. I'll repeat the question: "When trying to add folders to the source, the "OK" button is greyed-out." Under what conditions would this occur? Make the assumption that the "Add Folder" button was pressed, and a folder in the hierarchy was selected. This was a serious question.



Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Aug 01, 2012 11:30 am

Hi,


There are no exceptions for the OK button, it should work all the time.


Do you have the same problem for any other folder you are trying to add?

If not, can you tell me the exact path of the folder you are trying to add?



nytevizion
Posts: 1
Joined: Thu Aug 16, 2012 5:12 pm

Postby nytevizion » Fri Aug 17, 2012 12:14 am

It's probably because that folder has already been added in another source entry. I just had the same problem and it was because it was a duplicate entry.




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