Can't open jpeg.tif (or more kind of)files

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nico
Posts: 2
Joined: Fri Jan 13, 2012 8:45 pm

Postby nico » Sat Jan 14, 2012 3:58 am

I can't open jpeg/tif files from back-uped copies. I did not set for compressing files.

If I copy it and move to desk top, I can open it. I can open MP4 back-uped files although thumbnails are not shown any images.


Photo property (example)

Size xxxx KB

compressed xxxx KB (same size as above)

method saved

CRC-32 46373EE7 (this # changes depend on the file)

Index 12798 (this # changes depend on the file)

Is it normal that we can’t open those files?



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Jan 16, 2012 4:41 pm

Hi,


What is the backup type you used: Full or Mirror?



nico
Posts: 2
Joined: Fri Jan 13, 2012 8:45 pm

Postby nico » Wed Jan 18, 2012 3:12 am

Full

No advanced options(checked only back up options "test after back up")

No set for scheduler.



Softland
Posts: 1659
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Jan 20, 2012 2:42 pm

Hi,


The compressed files cannot be just open as the other files uncompressed.

Probably when you copy the file to desktop, it is uncompressed.

You need to extract those files from archive before opening them.




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