Can't open jpeg.tif (or more kind of)files

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nico
Posts: 2
Joined: Fri Jan 13, 2012 8:45 pm

Post by nico »

I can't open jpeg/tif files from back-uped copies. I did not set for compressing files.

If I copy it and move to desk top, I can open it. I can open MP4 back-uped files although thumbnails are not shown any images.
Photo property (example)

Size xxxx KB

compressed xxxx KB (same size as above)

method saved

CRC-32 46373EE7 (this # changes depend on the file)

Index 12798 (this # changes depend on the file)

Is it normal that we can’t open those files?


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What is the backup type you used: Full or Mirror?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

nico
Posts: 2
Joined: Fri Jan 13, 2012 8:45 pm

Post by nico »

Full

No advanced options(checked only back up options "test after back up")

No set for scheduler.


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
The compressed files cannot be just open as the other files uncompressed.

Probably when you copy the file to desktop, it is uncompressed.

You need to extract those files from archive before opening them.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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