Cannot add folder

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squeakcourt
Posts: 1
Joined: Wed Nov 20, 2024 2:58 am

Cannot add folder

Post by squeakcourt »

Hi, I'm having a little problem.
I'm trying to add a folder to the source, but the OK button stays grey
And when I move the mouse to the OK button, it doesn't work.

p/s:google baseball
Other folders are fine but that folder cannot be added.
Sorry but due to some problems I can't take a screenshot
Last edited by squeakcourt on Fri Nov 22, 2024 7:22 am, edited 1 time in total.

Adrian (Softland)
Posts: 2014
Joined: Thu May 23, 2013 7:57 am

Re: Cannot add folder

Post by Adrian (Softland) »

Hi,

Can you please let us know if that folder is a normal one?
Which folder you selected?
Can you send us a screenshot on info[at]fbackup[dot]com ?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

ulyssesmiller
Posts: 1
Joined: Mon Feb 03, 2025 9:29 am

Re: Cannot add folder

Post by ulyssesmiller »

It sounds annoying! Have you attempted adding the folder using an other technique, such as simply dragging and dropping it? Restarting the program can occasionally be beneficial as well. whether the problem is limited to that particular folder, see whether any odd permissions are set for it. I hope you find a solution quickly!

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