Cannot install Fbakcup

Post here if you have problems installing or using FBackup
dcowan
Posts: 2
Joined: Wed Apr 16, 2014 2:53 pm

Cannot install Fbakcup

Postby dcowan » Wed Apr 16, 2014 2:59 pm

When I try to install Fbackup It tries to install .NET Framewoek 3.5 which is already installed in our computer. It fails at this point. Here is the log it generates. I hope someone can help me?

[0468:09CC][2014-04-16T10:58:24]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\administrator.VIRTEK\Downloads\fbsetup-full.exe, cmdline: '-burn.unelevated BurnPipe.{F7908B6B-8EA1-42DF-B9FF-9610215F3BB6} {6F7B686B-D8DE-48B9-A9D1-046B4512FC59} 2728'
[0468:09CC][2014-04-16T10:58:24]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder32]\Softland\FBackup 5'
[0468:09CC][2014-04-16T10:58:24]i000: Initializing string variable 'InstallLanguage' to value 'en'
[0468:09CC][2014-04-16T10:58:24]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ADMINI~1.VIR\AppData\Local\Temp\FBackup_5.0_20140416105824.log'
[0468:09CC][2014-04-16T10:58:24]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\administrator.VIRTEK\Downloads\fbsetup-full.exe'
[0468:09CC][2014-04-16T10:58:25]i052: Condition '(VersionNT > v5.0)' evaluates to true.
[0468:09CC][2014-04-16T10:58:25]i000: Setting string variable 'WixBundleName' to value 'FBackup 5.0'
[0468:09CC][2014-04-16T10:58:25]i000: Loading prerequisite bootstrapper application because managed host could not be loaded, error: 0x80070490.
[0468:09CC][2014-04-16T10:58:25]i100: Detect begin, 2 packages
[0468:09CC][2014-04-16T10:58:25]i000: Registry key not found. Key = 'Software\Softland\FBackup 5'
[0468:09CC][2014-04-16T10:58:25]i000: Setting string variable 'ProgramFilesFolder32' to value 'C:\Program Files (x86)'
[0468:09CC][2014-04-16T10:58:25]i052: Condition 'PreviousInstallFolder' evaluates to false.
[0468:09CC][2014-04-16T10:58:25]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[0468:09CC][2014-04-16T10:58:25]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v3.5'
[0468:09CC][2014-04-16T10:58:25]i052: Condition 'VersionNT64' evaluates to true.
[0468:09CC][2014-04-16T10:58:25]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v4\Full'
[0468:09CC][2014-04-16T10:58:25]i052: Condition 'VersionNT64' evaluates to true.
[0468:09CC][2014-04-16T10:58:25]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Net Framework Setup\NDP\v3.5'
[0468:09CC][2014-04-16T10:58:25]i052: Condition '(Netfx35Full="1") OR (Netfx4Full="1") OR (VersionNT64 AND ((Netfx35x64Full="1") OR (Netfx4x64Full="1")))' evaluates to false.
[0468:09CC][2014-04-16T10:58:25]i101: Detected package: Netfx351, state: Absent, cached: None
[0468:09CC][2014-04-16T10:58:25]i101: Detected package: FBackup5Srv_msi, state: Absent, cached: None
[0468:09CC][2014-04-16T10:58:25]i052: Condition '((VersionNT = v5.1) AND (ServicePackLevel >= 3)) OR ((VersionNT=v5.2) AND (ServicePackLevel >=1)) OR (VersionNT > v5.2)' evaluates to true.
[0468:09CC][2014-04-16T10:58:25]i199: Detect complete, result: 0x0
[0468:09CC][2014-04-16T10:58:26]i200: Plan begin, 2 packages, action: Install
[0468:09CC][2014-04-16T10:58:26]w321: Skipping dependency registration on package with no dependency providers: Netfx351
[0468:09CC][2014-04-16T10:58:26]i000: Setting string variable 'WixBundleLog_Netfx351' to value 'C:\Users\ADMINI~1.VIR\AppData\Local\Temp\FBackup_5.0_20140416105824_0_Netfx351.log'
[0468:09CC][2014-04-16T10:58:26]i201: Planned package: Netfx351, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: Yes, dependency: None
[0468:09CC][2014-04-16T10:58:26]i201: Planned package: FBackup5Srv_msi, state: Absent, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0468:09CC][2014-04-16T10:58:26]i299: Plan complete, result: 0x0
[0468:09CC][2014-04-16T10:58:26]i300: Apply begin
[0AA8:0D2C][2014-04-16T10:58:26]i360: Creating a system restore point.
[0AA8:0D2C][2014-04-16T10:58:26]i362: System restore disabled, system restore point not created.
[0AA8:0D2C][2014-04-16T10:58:26]i000: Caching bundle from: 'C:\Users\ADMINI~1.VIR\AppData\Local\Temp\1\{00e12594-8894-4c2c-80a8-52a920b28d90}\.be\backupBootstrapper.exe' to: 'C:\ProgramData\Package Cache\{00e12594-8894-4c2c-80a8-52a920b28d90}\backupBootstrapper.exe'
[0AA8:0D2C][2014-04-16T10:58:26]i320: Registering bundle dependency provider: {00e12594-8894-4c2c-80a8-52a920b28d90}, version: 5.0.414.0
[0468:0810][2014-04-16T10:58:26]w343: Prompt for source of package: Netfx351, payload: Netfx351, path: C:\Users\administrator.VIRTEK\Downloads\dotnetfx35setup.exe.exe
[0468:0810][2014-04-16T10:58:26]i338: Acquiring package: Netfx351, payload: Netfx351, download from: http://download.microsoft.com/download/ ... 5setup.exe
[0AA8:0A70][2014-04-16T10:58:26]i305: Verified acquired payload: Netfx351 at path: C:\ProgramData\Package Cache\.unverified\Netfx351, moving to: C:\ProgramData\Package Cache\ec9f0c31b9949ca1cf14e9a43bca065fa5bc0e71\dotnetfx35setup.exe.exe.
[0AA8:0D2C][2014-04-16T10:58:26]i301: Applying execute package: Netfx351, action: Install, path: C:\ProgramData\Package Cache\ec9f0c31b9949ca1cf14e9a43bca065fa5bc0e71\dotnetfx35setup.exe.exe, arguments: '"C:\ProgramData\Package Cache\ec9f0c31b9949ca1cf14e9a43bca065fa5bc0e71\dotnetfx35setup.exe.exe" /quiet /norestart /ChainingPackage "FBackup 5.0" '
[0AA8:0D2C][2014-04-16T10:58:38]e000: Error 0x800713ec: Process returned error: 0x13ec
[0AA8:0D2C][2014-04-16T10:58:38]e000: Error 0x800713ec: Failed to execute EXE package.
[0468:09CC][2014-04-16T10:58:38]e000: Error 0x800713ec: Failed to configure per-machine EXE package.
[0468:09CC][2014-04-16T10:58:38]i319: Applied execute package: Netfx351, result: 0x800713ec, restart: None
[0468:09CC][2014-04-16T10:58:38]e000: Error 0x800713ec: Failed to execute EXE package.
[0AA8:0D2C][2014-04-16T10:58:38]i351: Removing cached package: Netfx351, from path: C:\ProgramData\Package Cache\ec9f0c31b9949ca1cf14e9a43bca065fa5bc0e71\
[0AA8:0D2C][2014-04-16T10:58:38]i330: Removed bundle dependency provider: {00e12594-8894-4c2c-80a8-52a920b28d90}
[0AA8:0D2C][2014-04-16T10:58:38]i352: Removing cached bundle: {00e12594-8894-4c2c-80a8-52a920b28d90}, from path: C:\ProgramData\Package Cache\{00e12594-8894-4c2c-80a8-52a920b28d90}\
[0468:09CC][2014-04-16T10:58:39]i399: Apply complete, result: 0x800713ec, restart: None, ba requested restart: No

dcowan
Posts: 2
Joined: Wed Apr 16, 2014 2:53 pm

Re: Cannot install Fbakcup

Postby dcowan » Wed Apr 16, 2014 3:17 pm

I solved it. I installed .NET 4.1 and the install ran after that.


Return to “Troubleshooting”