Cannot open critical backup ZIP file

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definitiontwo
Posts: 1
Joined: Wed Oct 15, 2025 8:00 am

Cannot open critical backup ZIP file

Post by definitiontwo »

Hi everyone,

I’m new to the forum and I’m facing a serious issue with one of my backup files. I’m using FBackup version 9.9 and trying to access a ZIP file located on my external drive: E:\dailydata critical\1_d.zip
When I try to open it, Windows shows the following error: “Windows cannot open the folder. The compressed (zipped) folder is invalid.”
I read that ZIP files over 4GB might use ZIP64 format, so I reduced the data size to 2.474 GB, but I still get the same error.
What’s strange is that other backups with the same naming format (like x_d.zip) open just fine—even one that’s over 6 GB works without issues.
I don’t have any scheduled tasks on this computer, and this file contains critical data I must be able to restore if needed. I’ve tried everything I can think of, but no luck.

Has anyone experienced this or found a solution? Thanks in advance for your help!

Adrian (Softland)
Posts: 2052
Joined: Thu May 23, 2013 7:57 am

Re: Cannot open critical backup ZIP file

Post by Adrian (Softland) »

Hi,

If Windows cannot handle that file, please use WinZip, WinRar or 7zip to open it.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html