code 5 error updating from build 266

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stbscc
Posts: 2
Joined: Tue Sep 25, 2012 10:16 am

Post by stbscc »

I am trying to update from version 4.7 to 4.8 and keep getting a code 5 error.

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Adrian (Softland)
Posts: 1776
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please kill the process for that file and try again. We will fix this problem.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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stbscc
Posts: 2
Joined: Tue Sep 25, 2012 10:16 am

Post by stbscc »

I am not sure what you mean by "kill the process". If you mean don't install - then OK - I am still using the 4.7 - and I really do love your program - it is so easy to use. Thank you for sharing it with us.

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Adrian (Softland)
Posts: 1776
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Kill the process means to end that task from Task Manager.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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