Could not create Volume Shadow Copy

[swany971]

Hello,
Credit to the maker of FBackup, it's been a huge help to me. I've been having an intermittent problem though since upgrading to 4.5.229 and replacing my external backup drive (prior to that I think I was about one year behind on updates). I have a nightly backup setup and I sometimes get the following error message in my backup logs :
" Could not create Volume Shadow Copy. Locked files will not be copied. Cannot connect to the vss server. The system cannot find the file specified "
When I first got the error I followed the instructions here : http://www.backup4all.com/download/pdf/ ... ervice.pdf and things worked fine for about two weeks. Today I see the error message again. Each time I get the error, I am able to manually run the backup without problems. I can't figure out why this is happening at such random times. It's important that I get files backed up that are in use, because Outlook and Quickbooks are open almost 24/7 on my pc. I just installed 4.5.232 today since I see that is the latest version now. Has there been any bug fixes that would correct my problem?
Thanks,

Andrew

[Adrian (Softland)]

Hi,
Please make sure the Volume Shadow Copy service is started and set to Manual in Start->Control Panel->Administrative tools->Services
Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured

[swany971]

Hello,
When I first encountered this problem about three weeks ago the Volume Shadow Copy service was already set at Manual. By switching it to Automatic, it worked for two weeks, then I had the error once again. So I don't think it makes a difference Manual or Automatic. Nevertheless, my issue is not a serious one. If I let it go and do nothing, the next night's scheduled backup runs fine.
Thanks,

Andrew

[Adrian (Softland)]

Hi,
It seems there is a problem on your computer.

Another application seems to change the settings.