Could not create Volume Shadow Copy

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swany971
Posts: 2
Joined: Wed Nov 17, 2010 11:17 pm

Postby swany971 » Thu Nov 18, 2010 6:54 am

Hello,


Credit to the maker of FBackup, it's been a huge help to me. I've been having an intermittent problem though since upgrading to 4.5.229 and replacing my external backup drive (prior to that I think I was about one year behind on updates). I have a nightly backup setup and I sometimes get the following error message in my backup logs :


" Could not create Volume Shadow Copy. Locked files will not be copied. Cannot connect to the vss server. The system cannot find the file specified "


When I first got the error I followed the instructions here : http://www.backup4all.com/download/pdf/Volume-Shadow-Copy-Service.pdf and things worked fine for about two weeks. Today I see the error message again. Each time I get the error, I am able to manually run the backup without problems. I can't figure out why this is happening at such random times. It's important that I get files backed up that are in use, because Outlook and Quickbooks are open almost 24/7 on my pc. I just installed 4.5.232 today since I see that is the latest version now. Has there been any bug fixes that would correct my problem?


Thanks,

Andrew



Softland
Posts: 1650
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu Nov 18, 2010 7:19 pm

Hi,


Please make sure the Volume Shadow Copy service is started and set to Manual in Start->Control Panel->Administrative tools->Services


Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured



swany971
Posts: 2
Joined: Wed Nov 17, 2010 11:17 pm

Postby swany971 » Sun Nov 21, 2010 12:45 am

Hello,


When I first encountered this problem about three weeks ago the Volume Shadow Copy service was already set at Manual. By switching it to Automatic, it worked for two weeks, then I had the error once again. So I don't think it makes a difference Manual or Automatic. Nevertheless, my issue is not a serious one. If I let it go and do nothing, the next night's scheduled backup runs fine.


Thanks,

Andrew



Softland
Posts: 1650
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Nov 22, 2010 7:21 pm

Hi,


It seems there is a problem on your computer.

Another application seems to change the settings.




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