Day 1: HANGS on Shadow Copy: Preparing shadow copy, Shadow copy created for then HANGS!!!!!!

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Flasponge
Posts: 1
Joined: Sun Apr 08, 2018 10:35 pm

Day 1: HANGS on Shadow Copy: Preparing shadow copy, Shadow copy created for then HANGS!!!!!!

Post by Flasponge »

1) I have NO anti virus on my machine
2) this repeatedly occurs, I have 6 jobs. 2 jobs produce this error, and 4 others "seem" to work
3) See below screen shot and attached log.


Did you test this software? I try to use your software AND it immediately results iN this ERROR , wasting my entire day, very frustrating, I would have been better off just scripting robocopy!

I cant see myself paying for something that WORKS 60% OF THE time, or am I missing something here?




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[4/8/2018 6:28:06 PM] Found file C:\Work\Personal\Jobs\Seacor - Copy\HR\skybridgeglobalpaperwork\W-9.Signed.20180318.pdf
[4/8/2018 6:28:06 PM] Closing file ":memory:"
[4/8/2018 6:28:06 PM] Folders found to backup: 11
[4/8/2018 6:28:06 PM] Files found to backup: 32 (13,010.05 KB)

[4/8/2018 6:28:06 PM] Preparing shadow copy
[4/8/2018 6:28:35 PM] Shadow copy created for drives C:
??
HANGS HERE (how about a timeout, or how about a 2nd thread or process to monitor this condition and END GRACEFULLY!, Is endless waiting an acceptable outcome? WTF

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Adrian (Softland)
Posts: 2043
Joined: Thu May 23, 2013 7:57 am

Re: Day 1: HANGS on Shadow Copy: Preparing shadow copy, Shadow copy created for then HANGS!!!!!!

Post by Adrian (Softland) »

Hi,

Please go to Control Panel->Services.
Make sure the Volume Shadow Copy service is started and working properly.