Decompression Error

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jhanus721
Posts: 2
Joined: Mon Feb 07, 2011 8:19 pm

Postby jhanus721 » Tue Feb 08, 2011 3:22 am

Hello,


We receive this error message in the logs after attempting to restore.


[2/7/2011 4:18:24 PM] Processing zip file I:\New Backup\57_C.zip

[2/7/2011 4:18:30 PM] Restored folder C:\Users\Jim Hanus\Desktop\New folder\C\Documents and Settings\Jim\Favorites\

[2/7/2011 4:18:33 PM] Restored folder C:\Users\Jim Hanus\Desktop\New folder\C\Documents and Settings\Jim\Favorites\Links\

[2/7/2011 4:18:36 PM] Restored folder C:\Users\Jim Hanus\Desktop\New folder\C\Documents and Settings\Jim\Favorites\Microsoft Websites\

[2/7/2011 4:18:42 PM] Error: Decompression error

Restored 0 file(s) and 3 folder(s)

Restore operation finished at 2/7/2011 4:18:42 PM with 0 errors


I have downloaded the latest version of WinZip and we still receive the error. Is there anything else I can look into to resolve this?



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Feb 08, 2011 3:41 pm

Hi,


It seems that zip file is corrupt.

What is the result of the test after backup for that file?



jhanus721
Posts: 2
Joined: Mon Feb 07, 2011 8:19 pm

Postby jhanus721 » Tue Feb 08, 2011 11:19 pm

Where do I view the test results? I have a few .z01 files and a zipped file after backing up. Is there any way to recover this data in the zipped file? Our computer crashed and the data in the zipped file is critical.



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Feb 09, 2011 4:45 pm

Hi,


The backup log is located on the computer where the backup was executed. It seems that computer crashed. You cannot restore your files if the zip is corrupt. You can also try to repair the zip file using WinZip.




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