Destination error (code 121960704)

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JCK
Posts: 15
Joined: Thu Sep 01, 2011 9:10 pm

Destination error (code 121960704)

Post by JCK »

Have multiple backups working with same network drive as a destination, tried adding a new one to back up a 100 MB TrueCrypt volume that is open on a attached USB stick to the same destination network drive as the others and get following error.

[12/6/2014 11:13:08 PM] FBackup 5.2.643
[12/6/2014 11:13:08 PM] C:\Program Files (x86)\Softland\FBackup 5\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {27F949E1-CD72-4109-B5EB-B6ADFEA28C71}
[12/6/2014 11:13:08 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[12/6/2014 11:13:08 PM] Operating system: Windows 7 Home Premium (Build )
Processor[0] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[1] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[2] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[3] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[4] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[5] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[6] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Processor[7] : Intel(R) Core(TM) i7 CPU 930 @ 2.80GHz
Physical memory (free/total) : 8312 MB/12286 MB
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)

[12/6/2014 11:13:08 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[12/6/2014 11:13:09 PM] Starting backup for "TrueCrypt" at 12/6/2014 11:13:09 PM
[12/6/2014 11:13:09 PM] Checking backup destination (Network)
[12/6/2014 11:13:09 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Clearing catalog file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Deleted file: "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc" - OK
[12/6/2014 11:13:09 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Opening file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Checking if the drives of the sources exist
[12/6/2014 11:13:09 PM] Checking backup destination (Network)
[12/6/2014 11:13:09 PM] Creating the list of files to backup
[12/6/2014 11:13:09 PM] Opening file ":memory:"
[12/6/2014 11:13:09 PM] Cannot use USN journal for this backup. Reason: USN journal disabled in settings
[12/6/2014 11:13:09 PM] Found file F:\Temp.tc
[12/6/2014 11:13:09 PM] Closing file ":memory:"
[12/6/2014 11:13:09 PM] Folders found to backup: 0
[12/6/2014 11:13:09 PM] Files found to backup: 1 (102,400 KB)

[12/6/2014 11:13:09 PM] Preparing shadow copy
[12/6/2014 11:13:09 PM] There are no source drives that support Volume Shadow Copy.
[12/6/2014 11:13:09 PM] Warning: Skipping file F:\Temp.tc
Destination error (code 121960704). Cannot find description of this error code. (F:\Temp.tc). \\NAS\Volume_2\Backups\TrueCrypt\F\Temp.tc.

[12/6/2014 11:13:09 PM] Saving backup catalog "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
[12/6/2014 11:13:09 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\Catalogs\TrueCrypt.fkc"
Backup aborted. Reason:
All the files and folders have been skipped. Nothing to backup.
Files skipped: 1
Next scheduled backup: Not scheduled
Backup aborted after 2:55 minute(s) at 12/6/2014 11:13:10 PM with 1 error(s), 1 warning(s)
[12/6/2014 11:13:10 PM] Closing file "C:\Users\John\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Re: Destination error (code 121960704)

Post by Adrian (Softland) »

Hi,

Can you back up some simple files? not TrueCrypt volumes.

JCK
Posts: 15
Joined: Thu Sep 01, 2011 9:10 pm

Re: Destination error (code 121960704)

Post by JCK »

I had not checked it since posting, went to try and when I loaded FBackup, it shows it had backed up 2 days ago. I have it set to backup in background every 30 minutes. I added a folder with some smaller files to the USB stick and they backed up fine. So the reported issue appears resolved for now.

A note for anyone else trying to backup a TrueCrypt container file. By default the file never changes size and its last modification date & time never changes so will only backup once. What one can do is change a setting in TrueCrypt that changes the last modification date & time of the container file if its contents is modified. In TrueCrypt, go to Settings -> Preferences and then uncheck the "Preserve modification timestamp of file containers" checkbox.

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