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sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Postby sethcarp » Mon Jun 25, 2012 5:53 pm

When saving to an external hard drive, the path cannot be changed. I have two external hard drives that I save to. Before you could choose which one and do a backup. Recently I change from (G:) to (H:) and it automatically switches back to (G:). Any help would be appreciated. Thanks



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Jun 26, 2012 5:35 pm

Hi,


Are they connected to an USB hub or directly to the USB ports of the computer?



sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Postby sethcarp » Tue Jun 26, 2012 6:34 pm

They are both connected directly to the USB ports on the server.



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Jun 27, 2012 11:07 am

Hi,


Can you give me access to your computer using TeamViewer?



sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Postby sethcarp » Wed Jun 27, 2012 5:43 pm

Yes. I don't know how high the security settings in the computer are for TeamViewer, I will email you at info[at]fbackup[dot]com to set up a time.




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