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sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Post by sethcarp »

When saving to an external hard drive, the path cannot be changed. I have two external hard drives that I save to. Before you could choose which one and do a backup. Recently I change from (G:) to (H:) and it automatically switches back to (G:). Any help would be appreciated. Thanks


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Are they connected to an USB hub or directly to the USB ports of the computer?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Post by sethcarp »

They are both connected directly to the USB ports on the server.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Can you give me access to your computer using TeamViewer?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

sethcarp
Posts: 3
Joined: Mon Jun 25, 2012 10:41 am

Post by sethcarp »

Yes. I don't know how high the security settings in the computer are for TeamViewer, I will email you at info[at]fbackup[dot]com to set up a time.


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