Destination Selection

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zubrado
Posts: 4
Joined: Thu Dec 15, 2011 7:14 pm

Post by zubrado »

I am trying to back up files from my main external hard drive over to the external hard drive that I use for backup. I select 2nd HD in the set up screen, but it automatically changes it to the HD that I want backed up. Even if I go in and edit it afterwards and select the HD I want from the drop down menu it still automtically changes it so that the HD I want backed up is the destination HD as well.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Is the external hard drive connected directly to the computer USB port?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

zubrado
Posts: 4
Joined: Thu Dec 15, 2011 7:14 pm

Post by zubrado »

Yes, both external HDs are connected directly to the computer via seperate USB ports.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Are the devices recognized as "External hard drives" or "Removable drives" in Backup Properties?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

zubrado
Posts: 4
Joined: Thu Dec 15, 2011 7:14 pm

Post by zubrado »

Yes, both are recognized as External hard drives in the Destination section of backup properties.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Do you use an administrator account?

Do you have the same problem if you change the drive letter for the destination hard drive?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

zubrado
Posts: 4
Joined: Thu Dec 15, 2011 7:14 pm

Post by zubrado »

I do not have an administrator account, but I bleieve there are not any restrictions set. However, I could be wrong about this.
I will look into changing the drive letter and get back to you.


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