Does not shut down

Post here if you have problems installing or using FBackup
peterularsson
Posts: 2
Joined: Thu Nov 20, 2014 5:56 am

Does not shut down

Postby peterularsson » Thu Nov 20, 2014 6:04 am

Hi! :)

Thanks for a great program!

But I am having one trouble with the scheduler - they program does not shut down the computer after having done the backup.

What is the trouble?

I am using Windows 8.1 - 64.

Please let me know.

// Peter :)

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: Does not shut down

Postby Softland » Wed Nov 26, 2014 10:09 am

Hi,

Do you use an administrator account to schedule the backup?
Is there any user logged on at the scheduler time?
Is the computer locked during the scheduled backup execution?

peterularsson
Posts: 2
Joined: Thu Nov 20, 2014 5:56 am

Re: Does not shut down

Postby peterularsson » Sat Nov 29, 2014 11:00 am

Softland wrote:1. Do you use an administrator account to schedule the backup?
2. Is there any user logged on at the scheduler time?
3. Is the computer locked during the scheduled backup execution?


Hi!

Thanks for reply!

1. yes

2. no

3. no

// Peter :)

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: Does not shut down

Postby Softland » Wed Dec 03, 2014 3:17 pm

Hi,

We found there is a problem when using the "run whether the user is logged on or not" option. The computer will not shutdown.
I was able to shutdown the computer using the other scheduler option: "Run only if the user is logged on".


Return to “Troubleshooting”