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javagrog
Posts: 4
Joined: Tue Nov 16, 2010 2:13 pm

Post by javagrog »

I am a first time user, so I apologize if this is a basic question. I backed up "my documents" folder and am now trying to restore it. I keep getting the following error message "cannot find 1_c.zip Please select another path to this file/folder".
I have tried to restore using different options such as use original location, choose another location and still get the same error.
Any help is much appreciated, thanks
Using Windows XP...ini log is below:

[GENERAL]

ICON_INDEX=0

JOB_GUID={CDA75C44-1D49-4E11-950B-952D336C33B1}

DESCRIPTIONLINES=0

FILE_NAME=my docs backup

DEST_BKC_NAME=my docs backup.fkc

CACHE_BKC_NAME=my docs backup.fkc

LAST_BACKUP_LOG=C:\Documents and Settings\Owner\Application Data\Softland\FBackup 4\Logs\my docs backup_20101115112223.backup.log

LAST_TEST_LOG=

LAST_RESTORE_LOG=C:\Documents and Settings\Owner\Application Data\Softland\FBackup 4\Logs\my docs backup_20101116090909.restore.log

LAST_CLEANUP_LOG=

WAS_BACKUP=no

ASK_FOR_BACKUP_LABEL=no

TEST_AFTER_BACKUP=yes

DELETE_SOURCES_AFTER_BACKUP=no

DELETE_EMPTY_DIR_AFTER_BACKUP=no

USE_LOCAL_BKC=yes

CREATE_ZIPS_IN_TEMP=no

CREATE_INDEPENDENT_SPLITS=no

SPLIT_DYNAMIC=no

SHOW SCHEDULER WORNINGS=no

SHOW SCHEDULER LOAD DISC=no

ABORT_BACKUP_WHEN_SOURCE_IS_NA=no

CAN_BACKUP_OPEN_FILES=yes

TEMP_STORE_IN_MEM=yes

CATALOG_VERSION=SQLite format 3

BACKUP_PASSWORD=

BACKUP_AS_ENCRIPTION=no

KEY_LENGTH=1

WINZIP_COMPATIBLE=yes

CUSTOMIZER_ID={E46BA7E0-17DB-4FF8-8D16-DC0FEA7CF865}

PERMANENT_ID={E46BA7E0-17DB-4FF8-8D16-DC0FEA7CF865}
[ADVANCED]

BACKUP_EXECUTION_PRIORITY=normal

NOTIFICATION_SOUNDS_ENABLED=no

OK_SOUND_FILE=

USE_SYSTEM_OK_SOUND=yes

NO_OK_SOUND=no

WARNING_SOUND_FILE=

USE_SYSTEM_WARNING_SOUND=yes

NO_WARNING_SOUND=no

ERROR_SOUND_FILE=

USE_SYSTEM_ERROR_SOUND=yes

NO_ERROR_SOUND=no

NOTIFICATION_EMAIL_ENABLED=no

SEND_LOG=no

ZIP_LOG=no

TO_ADDRESS=

SUCCESS_EMAIL_FILE=

USE_DEFAULT_SUCCESS_EMAIL=yes

DONT_USE_SUCCESS_EMAIL=no

SUCCESS_TEST_EMAIL_FILE=

USE_TEST_DEFAULT_SUCCESS_EMAIL=yes

DONT_USE_TEST_SUCCESS_EMAIL=no

USE_CLEANUP_DEFAULT_SUCCESS_EMAIL=yes

SUCCESS_CLEANUP_EMAIL_FILE=

DONT_USE_CLEANUP_SUCCESS_EMAIL=no

WARNING_EMAIL_FILE=

USE_DEFAULT_WARNING_EMAIL=yes

DONT_USE_WARNING_EMAIL=no

WARNING_TEST_EMAIL_FILE=

USE_TEST_DEFAULT_WARNING_EMAIL=yes

DONT_USE_TEST_WARNING_EMAIL=no

USE_CLEANUP_DEFAULT_WARNING_EMAIL=yes

WARNING_CLEANUP_EMAIL_FILE=

DONT_USE_CLEANUP_WARNING_EMAIL=no

ERROR_EMAIL_FILE=

USE_DEFAULT_ERROR_EMAIL=yes

DONT_USE_ERROR_EMAIL=no

ERROR_TEST_EMAIL_FILE=

USE_TEST_DEFAULT_ERROR_EMAIL=yes

DONT_USE_TEST_ERROR_EMAIL=no

USE_CLEANUP_DEFAULT_ERROR_EMAIL=yes

ERROR_CLEANUP_EMAIL_FILE=

DONT_USE_CLEANUP_ERROR_EMAIL=no

ZIP_LGP=

ZIP_LOG_AES=no

ZIP_LOG_AES_LEN=1

REGISTRYBACKUP=1

RESET_ARCHIVE_BIT=no

INDEPENDENT_ZIP=no

COMPRESSION=MEDIUM

COMPRESS_MIRROR=no

DISPLAIED_VOLUME_UNIT=GBytes

SPAN_TYPE=Automatic

SPAN_FILE_NBR=0

VERIFY=1

FULL_PREFIX=

DIFF_PREFIX=

INC_PREFIX=

COMPRESSION FILTER=*.zip|*.rar|*.mp3|*.avi|*.7z|*.gif|*.png|*.jpeg|*.jpg|*.mpg|*.gz|*.gzip|*.mov|*.swf

MIRROR_FOLDER_PREFIX=

SUFFIX=

BACKUP_ACL=1

MAX_VOLUME_SIZE=1
[BACKUP_TYPE]

TYPE=0

LIMIT_TYPE=2

MAX_BK_NO_LIMIT=1

MAX_FLS_LIMIT=3

DIFF_MERGE_CONDITION=1

DIFF_MAX_RATIO=50

DIFF_MAX_SIZE=100

DIFF_SIZE_UNIT=2

INC_MERGE_CONDITION=0

INC_MAX_RATIO=50

INC_MAX_SIZE=100

INC_SIZE_UNIT=2

PROC_DEL_MIRROR_FOLDER=no

EXC_NETWORK_FILES=no

SAVE_MIRROR_FOLDER=yes

SMART_MIRROR=yes

JUST_MIRROR=yes

SORT MIRROR FILES=no

COPY_ALT_STREAM=no

COPY_SEC_PERM=no

MERGE_INCREMENTALS=no

DO_SPLIT_MIRROR_FILES=no

CUSTOM_TYPE_NEW=0

CUSTOM_DLL_NAME=

CUSTOM_DLL_DESC=
[DESTINATION]

LAN_USER=

LAN_PASSWORD=

LAN_USE_WIN_AUTHEN=yes

LAN_FORCE_DISC=yes

HDD_PATH=C:\Documents and Settings\Owner\My Documents\Restored Docs\

CD_PATH=\

LAN_PATH=\

REM_PATH=\

USB_PATH=\

USB_SN=0

USE_USB_SN=yes

REM_SN=0

USE_REM_SN=no

ENABLE_USB_SPAN=no

USE_DEFAULT_CD_LABELING=-1

USE_DEFAULT_REM_LABELING=-1

TYPE=HDD

USE_UDF=no

CD_SPEED=0

ERASE_CD_BEFORE_WRITE=no

ERASE_REMOVABLE=no

EXTERNAL_ASPI=no

KEY_REMOVABLE_VOLUME_LABEL=

KEY_CD_VOLUME_LABEL=

FTP_CONFIG_GUID=

FTP_CONFIG_NAME=

FTP_HOST=:21

FTP_DEST=

FTP_USER=

FTP_PASSWORD=

FTP_LIMIT_UP=0

FTP_LIMIT_DOWN=0

FTP_UP_LIMIT=200

FTP_DOWN_LIMIT=200

FTP_SSL_SUPPORT=utNoTLSSupport

FTP_PASSIVE_MODE=1

FTP_USE_PASSIVE_IP=0

FTP_USE_XCRC=1

FTP_USE_RESUME=1

FTP_MAX_FILE_SIZE=2027

FTP_MAX_FILE_SIZE_UNIT=2

FTP_TIMEOUT=15

FTP_PROXY_TYPE=fpcmNone

FTP_PROXY_HOST=:80

FTP_PROXY_USER=

FTP_PROXY_PASSWORD=

SFTP_CONFIG_GUID=

SFTP_CONFIG_NAME=

SFTP_HOST=:22

SFTP_DEST=

SFTP_USER=

SFTP_PASSWORD=

SFTP_PRIVKEY_NONE=yes

SFTP_PRIVKEY_FILE=no

SFTP_PRIVKEY_FILEPATH=

SFTP_PRIVKEY_FILEPASS=

SFTP_PRIVKEY_PERSCERT=no

SFTP_PRIVKEY_PERSCERT_HASH=

SFTP_LIMIT_UP=no

SFTP_LIMIT_DOWN=no

SFTP_UP_LIMIT=200

SFTP_DOWN_LIMIT=200

SFTP_VERIFY_HOST_KEY=no

SFTP_TIMEOUT=15

SFTP_MAX_FILE_SIZE=2027

SFTP_MAX_FILE_SIZE_UNIT=2

SFTP_AUTHENTICATIONS=sshAuthPublicKey,1;sshAuthPassword,1;

SFTP_CHIPERS=sshCipAes128CTR,1;sshCipAes192CTR,1;sshCipAes256CTR,1;sshCipArcFour256,1;sshCipArcFour128,1;sshCipAes128,1;sshCipAes192,1;sshCipAes256,1;sshCip3Des,1;sshCipArcFour,1;sshCipBlowFish,1;sshCipCast128,1;sshCipDes,1;sshCipNone,1;sshCipTwoFish256,0;sshCipTwoFish192,0;sshCipTwoFish128,0;sshCipSerpent256,0;sshCipSerpent192,0;sshCipSerpent128,0;sshCipIdea,0;sshCipDesCtr,0;sshCipBlowFishCtr,0;sshCipTwoFish128Ctr,0;sshCipTwoFish192Ctr,0;sshCipTwoFish256Ctr,0;sshCipSerpent128Ctr,0;sshCipSerpent192Ctr,0;sshCipSerpent256Ctr,0;sshCipIdeaCtr,0;sshCipCast128Ctr,0

SFTP_MACS=sshMacSha1,1;sshMacMd5,1;sshMacUmac64,1;sshMacRipeMD160,1;sshMacNone,0;sshMacSha1_96,0;sshMacMd5_96,0;sshMacRipeMD,0;sshMacRipeMD_OpenSSH,0;sshMacSha256,0;sshMacSha256_96,0;sshMacUmac32,0;sshMacUmac96,0;sshMacUmac128,0

SFTP_COMPRESSIONS=sshCompNone,1;sshCompZlib,0
[MODIFIED_RULES]

PROPERTIES_TO_CONSIDER=[fpSize, fpModified, fpCreation, fpReadOnly, fpArchive, fpHidden, fpSystem]

USE_ONLY_ARCHIVE_BIT=no
[FILTER]

FILTERS_COUNT=1
[FILTER_0]

FILTER_GUID={309EE7A8-096A-4481-ACCB-EE0297759729}

FILTER=Temporary Files - use as exclude

IS_DEFAULT=yes

IS_LOCKED=no

ADD_TO_NEW_JOBS=yes

ADD_TO_NEW_JOBS_AS_INCLUDE=no

USE_FILE_DATES=no

FILE_DATE_OPERATOR=>=

FILE_DATE_COMPARISON_TYPE=Date modified

FILE_DATE_START=today

FILE_DATE_END=11-06-2008 00:00:00

USE_FILE_MASK=yes

FILE_MASKS=*.tmp|*.temp|*.bak|*.chk|*.fkc-journal

USE_FOLDER_MASK=no

FOLDER_MASKS=

USE_FILE_SIZE=no

FILE_SIZE_VALUE=50

FILE_SIZE_UNIT=MBytes

FILE_SIZE_OPERATOR=<=

USE_FILE_ATTRIBUTES=no

QUICK_FILE_ATTRIB_INDEX=0

FILE_ATTRIB=0000000000000

IS_INCLUDE_FLT=no

ACTIVE=yes
[RUNAFTER]

SPECIAL=2

ENABLED=2

RUN_ONCE=2

ABORT_ON_FAIL=2

RUN_ERROR=2

RUN_WARN=2

RUN_SUCC=1

RUN=

SPECIAL_ACTION=0
[RUNBEFORE]

SPECIAL=2

ENABLED=2

RUN_ONCE=2

ABORT_ON_FAIL=2

RUN_ERROR=2

RUN_WARN=2

RUN_SUCC=2

RUN=

SPECIAL_ACTION=0
[SOURCES]

ROOTLINES=1

ROOTLINES1=C:\Documents and Settings\Owner\My Documents

EXCLUDEITEMS1=0

OVERRIDEITEMS1=0


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What happens after you indicate the exact location of that file? (1_c.zip)


javagrog
Posts: 4
Joined: Tue Nov 16, 2010 2:13 pm

Post by javagrog »

It keeps telling me it can't find that file. I have tried the "use another location" feature to restore the backup and get the same error. I have also tried selecting just a single file from the backup to restore and get the same error message. Here is the log it gives me.
[11/17/2010 9:35:28 AM] FBackup 4.5.232

[11/17/2010 9:35:28 AM] Restoring files from backup "Shared docs folder", start time 11/17/2010 9:35:28 AM

[11/17/2010 9:35:28 AM] Operating system: Windows XP Home Edition Service Pack 2 (build 2600)

Processor[0] : Intel(R) Pentium(R) 4 CPU 2.53GHz

Physical memory (free/total) : 67 MB/503 MB

Display (res/color/DPI) : 1280X960/32 bit/96

System font (name/height/size/charset) : Tahoma/-11/8/1

Admin/BkPriv/RePriv : True/True/False

IsWOW64 : False

Locale : English (United States)
[11/17/2010 9:35:28 AM] Processing zip file C:\Documents and Settings\Owner\My Documents\Dad Stuff\Shared docs folder\1_C.zip

Waiting for user input

Cannot find "C:\Documents and Settings\Owner\My Documents\Dad Stuff\Shared docs folder\1_C.zip".

Please select another path to this file/folder and Retry.

Restored 0 file(s) and 0 folder(s)

Restore operation finished at 11/17/2010 9:35:40 AM with 1 errors


javagrog
Posts: 4
Joined: Tue Nov 16, 2010 2:13 pm

Post by javagrog »

I had to do a destructive reformat on the computer, so things may not be mapped exactly as they were before.


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Is the file here? C:Documents and SettingsOwnerMy DocumentsDad StuffShared docs folder1_C.zip


javagrog
Posts: 4
Joined: Tue Nov 16, 2010 2:13 pm

Post by javagrog »

No, it's not there. I also did a search on the computer for that file and it doesn't show up anywhere. Is there anyway to restore the files without being able to locate that one?


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
That file is the one that contain your backup.

If you cannot find it, that means it was manually deleted and you cannot restore your files without that file.


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