Error while upgading from FBackup 4 to 5, backup job lost

Post here if you have problems installing or using FBackup
bojsav2
Posts: 4
Joined: Sat Sep 01, 2012 11:53 am

Error while upgading from FBackup 4 to 5, backup job lost

Postby bojsav2 » Sun Jan 12, 2014 7:34 pm

Hi.

I've been using Fbackup 4.8.278 for about two years. Few days ago I noticed many times that "last backup failed" and it reportes:
"Could not copy ...\Softland\FBackup 4\fkcFiles\name.fkc to \\MYBOOKLIVE\Public\Arhiv\name.fkc The process cannot access the file because it is being used by another process." (name is filename of the fkc file, backup location is on the separate hard drive).
I know that there is no other user. Then I tried to upgrade to version FBackup 5.

After installing an error occured while FBackup 5 was transforming backup job from version 4 to version 5 and now I cannot run my job, because there is no job seen anymore.
How can I get my backup job back, refresh does not help, nothing happens.
I cannot copy fkc file from backup with Windows Explorer, I don't know why.

I have another, similar question. If my computer chrashes or if I change it, how do I install FBackup application and reconfigure it's backup job's to acces old backup files.

Thanks, Bojan

Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Re: Error while upgading from FBackup 4 to 5, backup job lost

Postby Softland » Fri Jan 17, 2014 3:34 pm

Hi,

In both cases you described, please open in FBackup the .fkc catalog file from the backup destination.
That will recreate the backup job in FBackup.


Return to “Troubleshooting”