Failed installation

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jmarsh
Posts: 1
Joined: Tue Feb 03, 2015 12:59 am

Failed installation

Postby jmarsh » Tue Feb 03, 2015 1:34 am

Hello,

I'm a newcomer to FBackup free. Downloaded and installed ver 5.2.685. The installation seemed to proceed without a problem but when I tried to start the program I get the an error message (image attached). I opted for a "NO" response because I was worried about the consequences of "Yes". Please note that I have moved all of my data folders, including the one in question here, from the default C:/ drive to the D:/ drive. Is that possibly the cause of my problem? If so, is there any solution? Thanks for any help with this.

John
Attachments
FBackup.png
Please see attached error message
FBackup.png (45.14 KiB) Viewed 1041 times

Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Re: Failed installation

Postby Softland » Tue Feb 03, 2015 1:22 pm

Hi,

Changing the paths seems to cause the problem.
Please try to use the default paths as it seems you don't have enough permissions for the custom paths.
Select Yes to solve the problem.


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