Failed when restoring a backup

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superbear
Posts: 1
Joined: Wed Jun 20, 2018 7:33 am

Failed when restoring a backup

Post by superbear »

Hello. I tried to restore several backups in a new computer from a network disk. I failed while restoring one of the backups. The error is "Backup is empty or catalog file is not available". However, I loaded the .fkc catalog file from the backup folder and the backup has been run last week. Since my old computer collapsed, I could not check whether there was any problem during last backup.

The output in the log file is as follows
[2018/6/20 15:30:26] Opening file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\FBackup.hst"
[2018/6/20 15:30:26] Opening file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\Catalogs\WorkDirectoryBackUp.fkc"
[2018/6/20 15:30:26] Warning: ApplyPatch8 failed.
[2018/6/20 15:30:26] Closing file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\Catalogs\WorkDirectoryBackUp.fkc"
[2018/6/20 15:30:26] Opening file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\Catalogs\WorkDirectoryBackUp.fkc"
[2018/6/20 15:30:26] Closing file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\Catalogs\WorkDirectoryBackUp.fkc"
[2018/6/20 15:30:26] Error: This backup has not run yet. Nothing to restore
[2018/6/20 15:30:26] Closing file "C:\Users\Jinbiao\AppData\Roaming\Softland\FBackup 7\FBackup.hst"

Thanks a lot for any help!

Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Re: Failed when restoring a backup

Post by Adrian (Softland) »

Hi,

You sent us the backup catalog which is corrupt and cannot be used. Try to manually extract the backup from destination.

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