FB 5.2 Open Files

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steveyg_uk
Posts: 1
Joined: Wed Dec 31, 2014 7:49 am

FB 5.2 Open Files

Postby steveyg_uk » Wed Dec 31, 2014 7:52 am

Your sales blurb states FB does open files especially for Outlook.

Then why does my backup fail to backup outlook with Error "Source error (code 33). The process cannot access the file because another process has locked a portion of the file."

Please help.

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: FB 5.2 Open Files

Postby Softland » Wed Jan 07, 2015 10:48 am

Backing up open files has the following limitations: It works
- only on Windows XP or newer
- only for users with administrator access rights to copy open files
- only on local hard drives
- only on NTFS formatted partitions
- only if the VSS (Volume Shadow Service) is running and it is properly configured


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