Fbackup 9.4.464 can't do volume shadow copy but version 8 can??

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aquarian
Posts: 2
Joined: Wed Jan 19, 2022 3:18 pm

Fbackup 9.4.464 can't do volume shadow copy but version 8 can??

Post by aquarian »

Been a long time Fbackup user and I love the product. I recently got a new computer so I downloaded the newest version to make my daily Outlook.pst file backup. I have noticed that Fbackup 9.4.464 can't do a scheduled backup because it says the file is locked, but if I do it manually within the software, it will do that job properly. I have tried to change the scheduler configuration without success.

On the same computer, I downloaded the version 8 and the scheduled backup works!

On my other computer with 9.4.464, the volume shadow works fine backing up the same Outlook.pst file.

I have emailed you guys the error log file. Thanks.

Please help!

aquarian
Posts: 2
Joined: Wed Jan 19, 2022 3:18 pm

Re: Fbackup 9.4.464 can't do volume shadow copy but version 8 can??

Post by aquarian »

So I downloaded Backup4all 9.4 to test and still got the same error for the scheduled backup. If I run manually, the backup will proceed. At this point only version 8 is able to run scheduled backups on my computer for some reason. Please assist.

Adrian (Softland)
Posts: 1865
Joined: Thu May 23, 2013 7:57 am

Re: Fbackup 9.4.464 can't do volume shadow copy but version 8 can??

Post by Adrian (Softland) »

Hi,

Please put FBackup 9 in the exceptions list of the antivirus/firewall.
Do you still have the problem?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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