The OS of my old PC is XP SP3.
FBackup 8.9 runs normally in XP.(FBackup8.9.jpg)
But FBackup 9 cannot run in XP.(FBackup9.jpg)
How to solve this problem? Thanks.
FBackup 9 cannot run in XP SP3
FBackup 9 cannot run in XP SP3
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- FBackup9.jpg (13.62 KiB) Viewed 7778 times
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- FBackup8.9.jpg (127.47 KiB) Viewed 7778 times
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- Posts: 1954
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 9 cannot run in XP SP3
Hi,
Please put the bservice.exe process (from FBackup 9 installation folder) in the exceptions list of the antivirus/firewall.
Then try again to run FBackup 9.
Please put the bservice.exe process (from FBackup 9 installation folder) in the exceptions list of the antivirus/firewall.
Then try again to run FBackup 9.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: FBackup 9 cannot run in XP SP3
I have turned off the antivirus and put the bservice.exe process in the exceptions list of the firewall.
But the problem still exists.
*The error message is different from last post.
But the problem still exists.
*The error message is different from last post.
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- FBackup9-1.jpg (107.46 KiB) Viewed 7738 times
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- Posts: 1954
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 9 cannot run in XP SP3
Hi,
Did you restart the computer after you turned off the antivirus?
Please make sure the Backup4all service is running in Control Panel->Administrative tools->Services.
Did you restart the computer after you turned off the antivirus?
Please make sure the Backup4all service is running in Control Panel->Administrative tools->Services.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: FBackup 9 cannot run in XP SP3
>>Did you restart the computer after you turned off the antivirus?
Yes.
>>Please make sure the Backup4all service is running in Control Panel->Administrative tools->Services.
I can see "FBackup 9 Service" in Services.
The problem still exists.
Yes.
>>Please make sure the Backup4all service is running in Control Panel->Administrative tools->Services.
I can see "FBackup 9 Service" in Services.
The problem still exists.
- Attachments
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- FBackup9-2.jpg (199.02 KiB) Viewed 7703 times
Re: FBackup 9 cannot run in XP SP3
I have a question.
Are the certificate of FBackup 8.9 and FBackup 9 the same?
Are the certificate of FBackup 8.9 and FBackup 9 the same?
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- Posts: 1954
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 9 cannot run in XP SP3
Hi,
The certificates are different.
The certificates are different.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Re: FBackup 9 cannot run in XP SP3
I install FBackup 9.4.460, but the problem still exists.
I still use FBackup 8.9.382.
Thank you for your kind assistance.
I still use FBackup 8.9.382.
Thank you for your kind assistance.
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- Posts: 1954
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 9 cannot run in XP SP3
Hi,
I created a ticket for FBackup 9 problem under XP OS.
I created a ticket for FBackup 9 problem under XP OS.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html