FBackup Crash at boot

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Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
I install for the first time FBackup to backup my files, but it crash every time, when i try to open it it crash.... How can i resolve the problem?
I use Windows 7 SP1 family premium, i also use mounted TrueCrypt volume (maybe it's the problem ?)
Thanks
I join 2 log files, for 2 different starting application.
Log1: (i try to open the app)

00000001 0.00000000 [2344] %s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s

00000002 0.12539598 [2344] %s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s

it crash...i try to open it another time:
Log2:

00000001 0.00000000 [8180] %s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s

00000002 0.08660784 [8180] %s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s%s
I have this Windows message: (in fench)
Signature du problème :

Nom d’événement de problème: APPCRASH

Nom de l’application: FBackup.exe

Version de l’application: 4.8.0.289

Horodatage de l’application: 50ee6dde

Nom du module par défaut: StackHash_0a9e

Version du module par défaut: 0.0.0.0

Horodateur du module par défaut: 00000000

Code de l’exception: c0000005

Décalage de l’exception: 02b8d8fb

Version du système: 6.1.7601.2.1.0.768.3

Identificateur de paramètres régionaux: 1036

Information supplémentaire n° 1: 0a9e

Information supplémentaire n° 2: 0a9e372d3b4ad19135b953a78882e789

Information supplémentaire n° 3: 0a9e

Information supplémentaire n° 4: 0a9e372d3b4ad19135b953a78882e789
Can someone help me ?
Thanks

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
It seems there is a compatibility problem between FBackup and another application installed.

Can you identify which application could be the problem?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Sliman
Posts: 2
Joined: Sat May 04, 2013 7:31 am

Post by Sliman »

Hi,
I uninstall FBackup , reboot, unmount truecrypt volume, install and reboot another time and the app start.... it's ok now (i don't know what app is the problem?!)
Thanks


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
I'm glad the problem is now solved.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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