FBackup Crashes

Post here if you have problems installing or using FBackup
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jerjef
Posts: 2
Joined: Tue Jul 19, 2011 1:00 pm

Post by jerjef »

I'm running the newest version of FBackup on a Windows Server 2008 Standard machine and it won't open at all. It gives the following crash information.
Problem signature:

Problem Event Name: APPCRASH

Application Name: FBackup.exe

Application Version: 4.6.0.254

Application Timestamp: 4e2041a6

Fault Module Name: StackHash_f4ad

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 035b50b8

OS Version: 6.0.6001.2.1.0.272.7

Locale ID: 1033

Additional Information 1: f4ad

Additional Information 2: 1f4c4863440ff27c7130535ab9388ea3

Additional Information 3: baee

Additional Information 4: 585bb4787cfe5264344e4b64223f2542
I've tried restarting and reinstalling. Any other suggestions?


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
What antivirus/antispyware application do you have?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please uninstall update KB2533623 from Microsoft and see if you still have the problem.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

jerjef
Posts: 2
Joined: Tue Jul 19, 2011 1:00 pm

Post by jerjef »

Thanks for the quick reply. I using AVG as a virus scanner and the update you mentioned was installed, coincidentally the very day the problems started. I have uninstalled the update, but I need to reboot the server to see if it made a difference, which I cannot do right now. When I do so I'll let you know how it went.
Thanks again.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
We released a new build of FBackup 4.6.255 that works fine even if KB2533623 update from Microsoft is installed.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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