Fbackup Encryption settings not saved

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martijn
Posts: 3
Joined: Sun Mar 04, 2012 1:10 pm

Post by martijn »

I have configured an backup using ZIP encryption.

When i saved&run the backup, all went fine.
But when i restart the application it says it haves an config error. The option in backup properties/compression > standard encryption has not been set.
When i set it, and saves all goes fine. When i exit the application and restart it the option is gone again.
Problem consist on multiple computers, fresh install and fresh backup job didnt solve it.
Same problem:

http://www.fbackup.com/forum/topic/zip- ... or-invalid
=======================================================================================

Logfile of the backup job:

=======================================================================================

[4-3-2012 16:05:07] FBackup 4.6.263

[4-3-2012 16:05:07] Search for "Warning: " and "Error: " to locate warnings and errors in this log file

[4-3-2012 16:05:07] Starting backup for "PC-Data" at 4-3-2012 16:05:07

[4-3-2012 16:05:07] Operating system: Windows 7 Professional Service Pack 1 (build 7601)

Processor[0] : AMD Phenom(tm) 9500 Quad-Core Processor

Processor[1] : AMD Phenom(tm) 9500 Quad-Core Processor

Processor[2] : AMD Phenom(tm) 9500 Quad-Core Processor

Processor[3] : AMD Phenom(tm) 9500 Quad-Core Processor

Physical memory (free/total) : 3178 MB/4095 MB

Display (res/color/DPI) : 1280X1024/32 bit/96

System font (name/height/size/charset) : Segoe UI/-12/9/1

Admin/BkPriv/RePriv : True/True/True

IsWOW64 : True

Locale : English (United States)

[4-3-2012 16:05:08] Execute before action: "<Clear backup>". Run only once: "No"

[4-3-2012 16:05:08] Error: Backup aborted. Reason:

The following errors prevent this backup job from running correctly. Please open "Backup Properties" and fix them. You will not be able to run this backup job until all "Configuration" problems are solved.

Zip encryption method not set or invalid (see "Compression" page)

Backup aborted at 4-3-2012 16:05:08 with 1 error(s), 0 warning(s)

=======================================================================================


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send us the .fkc catalog for that job from the backup destination to info[at]fbackup[dot]com

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
I found the problem in your configurations but I wasn't able to reproduce it here for a new backup job.
Please open Backup Properties->Advanced. Un-check the "Clear backup" option and press Save.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

martijn
Posts: 3
Joined: Sun Mar 04, 2012 1:10 pm

Post by martijn »

Hi,
I did. Then, i started the backup job. After the job finished, i quit the application.

After a restart of the application, the problem is not solved.
But, i think it wouldnt resolve the problem, the option just clears the old backup before creating a new one.


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please make sure you have enough permissions to edit the settings. It works just fine here, after restarting the application, all settings are preserved. After the first backup here, I checked again the "Clean backup" option and now is working fine with that option checked.
Please create a new backup job and see if you still have the problem.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

Pier
Posts: 1
Joined: Fri Mar 09, 2012 12:50 pm

Post by Pier »

Hello,
I have exactly the same problem, if you want I can send the same file


aag_fbackup
Posts: 1
Joined: Thu Mar 15, 2012 7:35 am

Post by aag_fbackup »

Same problem here.
When you create the job, the encryption radio button is checked correctly (Standard encryption) and you can backup the files with password. However, when I restart FBackup the two radio buttons (No encryption/Standard encryption)are all cleared and bakcup fails because the encryption method is not set.
Any plan to fix it soon?


Adrian (Softland)
Posts: 1953
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
@aaq fbackup: What version of FBackup do you have?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

marklawrence
Posts: 1
Joined: Thu Mar 15, 2012 4:05 pm

Post by marklawrence »

I have had exactly the same problem that Martin describes. I have used fbackup for about two years, and have encountered this problem only with the latest release of the software (Version 4.6, Build 263). Thanks for looking into this.


Nemetz
Posts: 2
Joined: Thu Mar 15, 2012 9:49 pm

Post by Nemetz »

Same problem for me with V 4.6 B 263. Must be a bug. Please fix!


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