Downloaded newest version to a new HP Pavilion Vision PC with Windows 8 installed. Install runs OK with few questions regarding "OK to update xxx". I try to run FBackup from desktop icon, and I just get a hung process, which then goes to a hung screen or black screen, and the whole PC hangs, if I wait long enough (requires a power off to recover, drive light lit). I checked the event log, but nothing specific noted there. I downloaded and tried install multiple times with the same effect. I try uninstall, says app files are corrupt.
I tried going to the Softland directory and running FBackup directly, error indicates a "side-by-side" error, and recommends running sxstrace.
I run older version on XP Pro machines with no issues.
FBackup hangs on new install Win8, side-by-side error
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- Posts: 1983
- Joined: Thu May 23, 2013 7:57 am
Hi,
FBackup works fine here under Windows 8
Please send me a screenshot with the errors you receive, to info[at]fbackup[dot]com
FBackup works fine here under Windows 8
Please send me a screenshot with the errors you receive, to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 1983
- Joined: Thu May 23, 2013 7:57 am
Hi,
Please try to rename the FBackup settings folder from: C:\Users\user name\AppData\Roaming\Softland\FBackup 4
Please try to rename the FBackup settings folder from: C:\Users\user name\AppData\Roaming\Softland\FBackup 4
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 1983
- Joined: Thu May 23, 2013 7:57 am
Hi,
Please install Debugview application (freeware) to monitor what FBackup is trying to do.
We don't have such problems here.
Please install Debugview application (freeware) to monitor what FBackup is trying to do.
We don't have such problems here.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html