FBackup running but can't be displayed

claddison · Post by **claddison** » Sat Apr 11, 2015 2:17 pm

After months of operating normally, FBackup cannot be opened normally to the main screen but the thumbnail is seen on the taskbar and when using Alt + Tab. When started, all splash screens are displayed showing that catalogs are being loaded, drives refreshed, etc., The splash screens close but the main interface does not open.

I have uninstalled and reinstalled the latest version which did not help. I stopped the service, closed all related processes in Task Manager, restarted the service, but nothing changed.

I am running Windows 7 64 bit and FBackup 5.3.723.

Adrian (Softland) · Post by **Adrian (Softland)** » Wed Apr 15, 2015 11:21 am

Hi,

Please close FBackup, then rename the "Layout.ini" file from: "C:\Users\<current user>\AppData\Roaming\Softland\FBackup 5\"
Do you still have the problem?

claddison · Post by **claddison** » Wed Apr 15, 2015 5:50 pm

Thanks! That fixed the problem. The interface appears normally now.

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