FBackup will not start - Win7 64bit

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AccreditedDesign
Posts: 3
Joined: Mon Jun 06, 2011 2:15 pm
Contact:

Postby AccreditedDesign » Thu Jan 19, 2012 3:48 am

Recently reformatted my hard drive and added 4gb more RAM. Fbackup installs, will launch and throw a UAC window, click yes, then nothing happens. Backup4All Pro doing the same thing. The shortcut icon looses it's image as well for FBackup intermittently and I have to delete iconcache.db via cmd.exe to get it back. Have used both FB and b4a on this system for long time with no previous trouble. Any suggestions?



Adrian (Softland)
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Adrian (Softland) » Fri Jan 20, 2012 2:09 pm

Hi,


No other user reported such a problem before and we do not have such problems here.

Please make sure there is no antivirus blocking the application.

Is FBackup still running in Task manager?



AccreditedDesign
Posts: 3
Joined: Mon Jun 06, 2011 2:15 pm
Contact:

Postby AccreditedDesign » Fri Jan 20, 2012 8:17 pm

Thanks for the reply, see this install and run attempt vid I've recorded. See video description for info:

http://bit.ly/xbclGe

Any help appreciated, I miss my FBackup!



Adrian (Softland)
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Postby Adrian (Softland) » Mon Jan 23, 2012 6:05 pm

Hi,


Please download and run DebugView from: http://technet.microsoft.com/en-us/sysinternals/bb896647

While DebugView is running, start FBackup. Some lines will appear in DebugView.

Send us that information to info[at]fbackup[dot]com




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