FBackup won't start

rwstarkey · Postby **rwstarkey** » Sun Oct 16, 2011 10:11 pm

Hi,

FBackup will not start for me. I've disabled my AV. Windows firewall is off.

It is running in processes, but no user interface comes up.

Any ideas? How can I troubleshoot this? I have it running fine on another machine on our same network.

What else can block it?

Thanks!

--Randy Starkey

Softland · Postby **Softland** » Wed Oct 19, 2011 2:12 pm

Hi,

1. What version of Windows you have?

2. What version of FBackup you have?

3. Please try to start FBackup under a different compatibility mode.

4. Were you able to start and use FBackup before on that machine?

rwstarkey · Postby **rwstarkey** » Thu Oct 20, 2011 6:46 am

Windows XP SP3

Latest FBackup from your site. Won't start so I forget number.

never has worked on this machine.

tried all compatibilities - no go

fbackup.exe process is running in the background - about 2000-3000k and about 50% cpu - but no gui.

what next? tnx.

Softland · Postby **Softland** » Thu Oct 20, 2011 12:19 pm

Hi,

Can you give me access to your computer using TeamViewer to see what the problem is?

You can email me at info[at]fbackup[dot]com to discuss when I can connect.

rwstarkey · Postby **rwstarkey** » Fri Oct 21, 2011 7:55 pm

Sure. I'll email you.