Fbackup5 giving 1000s of warnings

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ghghtgh
Posts: 6
Joined: Mon Sep 02, 2013 12:24 pm

Fbackup5 giving 1000s of warnings

Postby ghghtgh » Mon Sep 02, 2013 12:31 pm

I have just upgraded to Fbackup5 and am getting 1000s of warnings.
I am doing a mirror backup from a <source> drive to a network drive<destination> and many of the warnings follow the same format:

Found file <source>\path_to_file
Added file <source\path_to_file
Deleting file <destination>\path_to_file
Warning: File "<destination>\path_to_file" not found in backup, skipped.

The backup process was working perfectly with Fbackup4.

Can anyone help me understand why this transition has not worked?

Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Re: Fbackup5 giving 1000s of warnings

Postby Softland » Tue Sep 03, 2013 1:08 pm

Hi,

Please send me the complete log file to info[at]fbackup[dot]com

ghghtgh
Posts: 6
Joined: Mon Sep 02, 2013 12:24 pm

Re: Fbackup5 giving 1000s of warnings

Postby ghghtgh » Mon Sep 09, 2013 10:28 am

I have sent the log file zipped up (sent UK time: Tue 03/09/2013 20:46). You should have it by now. I also ran a test on the backup and this passed OK. However the backup does not contain the files that were deleted and so it is a 'partial' mirror. This is really a problem as I have no idea whether the key files are backed up or not. :( Can you make a recommendation how to solve this problem please? Thanks - in hope.

Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Re: Fbackup5 giving 1000s of warnings

Postby Softland » Mon Sep 09, 2013 11:46 am

Hi,

I understand you have some source files that are not in backup because they were deleted from backup.
Can you tell me if those files were manually deleted or FBackup deleted them?

ghghtgh
Posts: 6
Joined: Mon Sep 02, 2013 12:24 pm

Re: Fbackup5 giving 1000s of warnings

Postby ghghtgh » Mon Sep 09, 2013 12:13 pm

Fbackup deleted them from the destination - it should not have deleted them as they were still on the source.

Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Re: Fbackup5 giving 1000s of warnings

Postby Softland » Mon Sep 09, 2013 12:56 pm

Hi,

That is the first time we receive such a report. Please create a new backup job and let us know if the problem appears again.

dsims
Posts: 12
Joined: Mon Oct 07, 2013 12:41 pm

Re: Fbackup5 giving 1000s of warnings

Postby dsims » Mon Oct 07, 2013 12:47 pm

Was this issue ever resolved.
I had been using V4, no issues. V5 thousands of copy files, delete files, warnings.
I removed V5 from one machine running Windows 7 (64) due to this.
Another Laptop Windows 8 does not seem to have this problem, but I am nervous.

ghghtgh
Posts: 6
Joined: Mon Sep 02, 2013 12:24 pm

Re: Fbackup5 giving 1000s of warnings

Postby ghghtgh » Mon Oct 07, 2013 12:57 pm

This issue was NEVER resolved.
My recommendation is DO NOT use V5.
V4 was OK.
I spent HOURs and HOURS trying to resolve this issue with softland and gave up. Life is too short.
Softland really needs to test software before issuing it.
As a consequence I abandoned this product range completely.
Sorry for not posting a reply.

dsims
Posts: 12
Joined: Mon Oct 07, 2013 12:41 pm

Re: Fbackup5 giving 1000s of warnings

Postby dsims » Mon Oct 07, 2013 1:07 pm

Thank you, I removed it from one machine and I think I will remove it from the other. I have already spent too much time making new backups, testing, recopying, deleting, etc.
I am using another simple program (freeware) I found which seems to meet my needs for exactly the usage you described.
Mirror folder backup to a network drive (sync).

Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Re: Fbackup5 giving 1000s of warnings

Postby Softland » Tue Oct 08, 2013 9:13 am

Hi,

I will ask you to send me the backup log to info[at]fbackup[dot]com to see what the problem is.


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