feb 20 update failure

berniem · Postby **berniem** » Fri Feb 24, 2012 9:20 pm

when running the feb 20 update I get a failure. failure code 5 failure to delete a file

Tallship · Postby **Tallship** » Sun Feb 26, 2012 6:54 pm

Can't seem to update to builds 261 or 263...code 5 failures. Tried several times before giving up.

Softland · Postby **Softland** » Mon Feb 27, 2012 1:40 pm

Hi,

Please make sure FBackup is closed and no other fbackup.exe process is running in Task Manager. After that, try to install the new build.

berniem · Postby **berniem** » Tue Feb 28, 2012 1:13 am

that didnt work either

Softland · Postby **Softland** » Tue Feb 28, 2012 5:40 pm

Hi,

Can you give me access to your computer using TeamViewer?

Please write an email to info[at]fbackup[dot]com to discuss when I can connect.