feb 20 update failure

Post here if you have problems installing or using FBackup
berniem
Posts: 2
Joined: Fri Feb 24, 2012 2:11 pm

Postby berniem » Fri Feb 24, 2012 9:20 pm

when running the feb 20 update I get a failure. failure code 5 failure to delete a file



Tallship
Posts: 1
Joined: Sun Feb 26, 2012 11:46 am

Postby Tallship » Sun Feb 26, 2012 6:54 pm

Can't seem to update to builds 261 or 263...code 5 failures. Tried several times before giving up.



Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Feb 27, 2012 1:40 pm

Hi,


Please make sure FBackup is closed and no other fbackup.exe process is running in Task Manager. After that, try to install the new build.



berniem
Posts: 2
Joined: Fri Feb 24, 2012 2:11 pm

Postby berniem » Tue Feb 28, 2012 1:13 am

that didnt work either



Softland
Posts: 1633
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Feb 28, 2012 5:40 pm

Hi,


Can you give me access to your computer using TeamViewer?

Please write an email to info[at]fbackup[dot]com to discuss when I can connect.




Return to “Troubleshooting”