feb 20 update failure

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berniem
Posts: 2
Joined: Fri Feb 24, 2012 2:11 pm

Post by berniem »

when running the feb 20 update I get a failure. failure code 5 failure to delete a file


Tallship
Posts: 1
Joined: Sun Feb 26, 2012 11:46 am

Post by Tallship »

Can't seem to update to builds 261 or 263...code 5 failures. Tried several times before giving up.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please make sure FBackup is closed and no other fbackup.exe process is running in Task Manager. After that, try to install the new build.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

berniem
Posts: 2
Joined: Fri Feb 24, 2012 2:11 pm

Post by berniem »

that didnt work either


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Can you give me access to your computer using TeamViewer?

Please write an email to info[at]fbackup[dot]com to discuss when I can connect.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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