File already Exist err msg

[Hustling Hare]

I've been getting this error at the end of my log file:

[2/7/2011 2:00:41 AM] Preparing shadow copy

[2/7/2011 2:01:04 AM] Shadow copy created.

[2/7/2011 2:01:13 AM] Close catalog file "C:\Users\Stewart\AppData\Roaming\Softland\FBackup 4\fkcFiles\Incr Backup.fkc"

[2/7/2011 2:01:13 AM] Error: Backup aborted. Reason:

Cannot create a file when that file already exists

Backup aborted at 2/7/2011 2:01:14 AM with 1 error(s), 0 warning(s)
What file ist it referring to? Did the backup succeed?
I'm running on a W7-64 platform doing a shadow backup to an external USB drive on another W7-64 computer. I think the read/write permissions on the external drive are wide open...but I could be wrong, I haven't managed to figure out Windows file security settings completely.

[Adrian (Softland)]

Hi,
If the backup aborted, that means it is not successful.

Please restart the computer and run again the backup. Do you have the same problem?

[Hustling Hare]

Rebooted both the machine running the backup and the destination machine with the target disk attached. Got the same result, same error message.

[Adrian (Softland)]

Hi,
Do you have the problem if you use an administrator account?

Can you manually rename that file?

[Hustling Hare]

I am running as an administrator. I got a good backup by going to the destination disk, creating a new folder into which to put the B/U, and it worked. I'll see what happens tonight when it runs again with the same setting.

[Hustling Hare]

The second time it ran with the same settings as I ran with to get the good back up cited in my previous post I got the same error and no back up:

Preparing shadow copy

[2/11/2011 2:01:18 AM] Shadow copy created.

[2/11/2011 2:01:28 AM] Close catalog file "C:\Users\Stewart\AppData\Roaming\Softland\FBackup 4\fkcFiles\Incr Backup.fkc"

[2/11/2011 2:01:28 AM] Error: Backup aborted. Reason:

Cannot create a file when that file already exists

Backup aborted at 2/11/2011 2:01:29 AM with 1 error(s), 0 warning(s)

I looked in fkcFiles and saw Incr Backup.fkc there for last night so that isn't the file to which it's referring. Over on \\server\G-Backup\Server-backup1 where the setup was directing the back up target, I find a directory structure of the disk and two folders along with their sub-folders specified to be backed up. There are files in some of the sub-folders as would be expected probably from the run the night before last. Security for the lowest level shows that I and my home group have complete access permissions. I notice in the general tab of properties that the "Read Only" button is on, but I don't know how to click that off for all folders in the image back up area, there are a lot of folders and I don't think I should have to do so. Especially since the first back up worked that created the folder and the file in each.
HELP!!

[Adrian (Softland)]

hi,
It seems you do not have the permission to overwrite files. You can create them but no overwrite them. Please fix the permission issue.