files won't restore - folders are empty

mathgirl7 · Postby **mathgirl7** » Sat Apr 23, 2011 5:56 am

I tried to restore and the folders are empty. I had windows vista and was restoring files after a clean install of Windows 7.

Softland · Postby **Softland** » Tue Apr 26, 2011 4:27 pm

Hi,

Please send us:

- the restore log from View->Job Logs->Last Restore Log

- the .fkc catalog file from View->Open Folder->Catalog Folder

Put the files into a zip archive and send it to info[at]fbackup[dot]com