files won't restore - folders are empty

mathgirl7 · Post by **mathgirl7** » Sat Apr 23, 2011 5:56 am

I tried to restore and the folders are empty. I had windows vista and was restoring files after a clean install of Windows 7.

Adrian (Softland) · Post by **Adrian (Softland)** » Tue Apr 26, 2011 4:27 pm

Hi,
Please send us:

- the restore log from View->Job Logs->Last Restore Log

- the .fkc catalog file from View->Open Folder->Catalog Folder

Put the files into a zip archive and send it to info[at]fbackup[dot]com

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files won't restore - folders are empty

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