files won't restore - folders are empty

mathgirl7 · Post by **mathgirl7** » Sat Apr 23, 2011 5:56 am

I tried to restore and the folders are empty. I had windows vista and was restoring files after a clean install of Windows 7.

Adrian (Softland) · Post by **Adrian (Softland)** » Tue Apr 26, 2011 4:27 pm

Hi,
Please send us:

- the restore log from View->Job Logs->Last Restore Log

- the .fkc catalog file from View->Open Folder->Catalog Folder

Put the files into a zip archive and send it to info[at]fbackup[dot]com

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files won't restore - folders are empty

More Support

Frequent QuestionsVisit the Frequently Asked Questions section to find answers for the most popular questions we receive.

Get more featuresBackup4all is a premium backup solution with more features than FBackup. Click the button below to see how it compares to FBackup.

NewsletterBe notified on new releases by joining our newsletter

SupportStill have questions on how to use FBackup? Send us an email and reply promptly.