first backup failed

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Snotnose
Posts: 4
Joined: Thu Jun 25, 2015 12:05 am

first backup failed

Postby Snotnose » Thu Jun 25, 2015 12:09 am

System is Win8.1 backing up to a local NAS (Network Attached Storage). I can copy to/from the NAS with no problems. The NAS name is, appropriately, 'backup'.

[6/24/2015 4:58:36 PM] Found file C:\Users\Jim\Documents\WebLord\WebLord.exe
[6/24/2015 4:58:36 PM] Closing file ":memory:"
[6/24/2015 4:58:37 PM] Folders found to backup: 2,253
[6/24/2015 4:58:37 PM] Files found to backup: 10,017 (24,328,453.17 KB)

[6/24/2015 4:58:37 PM] Preparing shadow copy
[6/24/2015 4:59:38 PM] Shadow copy created for drives C:

[6/24/2015 4:59:39 PM] Archiving files to 1_C.zip
[6/24/2015 4:59:42 PM] Warning: Skipping all files and folders from drive "C:". Cannot create file "\\?\UNC\BACKUP\Public\FBackup\New Backup\1_C.zip". The parameter is incorrect

[6/24/2015 4:59:42 PM] Saving backup catalog "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc"
[6/24/2015 4:59:47 PM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc"
Backup aborted. Reason:
Could not copy "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\New Backup.fkc" to "\\BACKUP\Public\FBackup\New Backup.fkc".
The parameter is incorrect.
Total number of files added to backup: 0
Total number of folders added to backup: 0
Total size of files added to backup: 0 KB (uncompressed), 0 KB (compressed)
Number of files excluded: 0
Number of folders excluded: 1
Next scheduled backup: Not scheduled
Backup aborted after 2:19 minute(s) at 6/24/2015 4:59:47 PM with 1 error(s), 1 warning(s)
[6/24/2015 4:59:53 PM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: first backup failed

Postby Softland » Fri Jun 26, 2015 12:59 pm

Hi,

Is the job imported from version 4?
Do you have this problem every time?
Is the job executed manually? or scheduled

Please send us the complete backup log to info[at]fbackup[dot]com

Snotnose
Posts: 4
Joined: Thu Jun 25, 2015 12:05 am

Re: first backup failed

Postby Snotnose » Sun Jun 28, 2015 2:50 pm

I don't have the log file anymore, I deleted it. It's not an imported job. I installed FBackup last week and tried to run it, got the error.

I also mapped my NAS to a network drive (z:) and tried another backup. Same error.

What worked was doing the backup to the local drive (c:), then copying the backup directory to the NAS.

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: first backup failed

Postby Softland » Tue Jun 30, 2015 12:34 pm

Hi,

Can you use the UNC path with IP? \\192.168.1.100\foldername

Snotnose
Posts: 4
Joined: Thu Jun 25, 2015 12:05 am

Re: first backup failed

Postby Snotnose » Wed Jul 01, 2015 5:17 pm

That sorta worked, got 2 warning at the end. The destination disk (z:, or 192.168.1.65) has lots of space on it:

(SuperJimmy) 1193 -=> cd /cygdrive/z
(SuperJimmy) 1194 -=> df .
Filesystem 1K-blocks Used Available Use% Mounted on
Z: 1941348672 152486208 1788862464 8% /cygdrive/z


Log file:

[7/1/2015 9:27:52 AM] FBackup 5.4.784
[7/1/2015 9:27:52 AM] C:\Program Files (x86)\Softland\FBackup 5\bBackup.exe /GUI {11111111-1111-1111-1111-222222222222} /JOB {B75F385B-06B3-43F9-8DD5-AD6B2AD84611}
[7/1/2015 9:27:52 AM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[7/1/2015 9:27:52 AM] Operating system: Windows 8.1 (Build )
Processor[0] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[1] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[2] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Processor[3] : AMD A10-4600M APU with Radeon(tm) HD Graphics
Physical memory (free/total) : 2562 MB/7644 MB
User : SuperJimmy\Jim
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
Installed antiviruses:
Windows Defender

[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[7/1/2015 9:27:52 AM] Starting backup for "150701" at 7/1/2015 9:27:52 AM
[7/1/2015 9:27:52 AM] Checking backup destination (Network)
[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Opening file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:27:52 AM] Checking if the drives of the sources exist
[7/1/2015 9:27:52 AM] Creating the list of files to backup
[7/1/2015 9:27:52 AM] Opening file ":memory:"
[7/1/2015 9:27:52 AM] Cannot use USN journal for this backup. Reason: The backup type is Full
[7/1/2015 9:27:52 AM] Found folder C:\cygwin64\home
[7/1/2015 9:27:52 AM] Found folder C:\cygwin64\home\jim
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bashrc
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bash_history
[7/1/2015 9:27:52 AM] Found file C:\cygwin64\home\jim\.bash_profile

<couple thousand lines snipped>

[7/1/2015 9:46:59 AM] Added file C:\Users\jim\Documents\Downloads\turkey_road.jpg
[7/1/2015 9:46:59 AM] Added folder C:\Users\jim\Documents\Downloads\dsc\
[7/1/2015 9:48:53 AM] Added file C:\Users\jim\Documents\Downloads\dsc\dsc_8838.mp3
[7/1/2015 9:52:51 AM] Warning: Skipping file C:\Users\jim\Documents\Downloads\dsc\dsc_8839.mp3
Not enough room to write archive (\\192.168.1.65\Public\FBackup\150701\1_C.zip). An unexpected network error occurred (srCreateError)
[7/1/2015 9:52:53 AM] Warning: Skipping all files and folders from drive "C:". Cannot add file "C:\Users\jim\Documents\Downloads\dsc\dsc_8839.mp3" to "\\192.168.1.65\Public\FBackup\150701\1_C.zip".
Zip error: Not enough room to write archive (\\192.168.1.65\Public\FBackup\150701\1_C.zip). An unexpected network error occurred

[7/1/2015 9:52:53 AM] Saving backup catalog "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"

[7/1/2015 9:56:27 AM] Starting test on "150701" for all backup numbers at 7/1/2015 9:56:27 AM
[7/1/2015 9:56:27 AM] 1 Full 7/1/2015 9:27:52 AM 0 0 KB
Test finished in 0 second(s) at 7/1/2015 9:56:27 AM, 0 file(s) and 0 folder(s) tested, 0 error(s) and 0 warning(s) found
Total number of files added to backup: 1168
Total number of folders added to backup: 460
Total size of files added to backup: 0 KB (uncompressed), 0 KB (compressed)
Number of files excluded: 0
Number of folders excluded: 1
Files skipped: 1
Next scheduled backup: Not scheduled
Backup completed in 28:35 minute(s) at 7/1/2015 9:56:27 AM with 0 error(s), 2 warning(s)
[7/1/2015 9:56:41 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\Catalogs\150701.fkc"
[7/1/2015 9:56:42 AM] Closing file "C:\Users\Jim\AppData\Roaming\Softland\FBackup 5\FBackup.hst"


These are the resulting files:

/cygdrive/z/FBackup
(SuperJimmy) 1201 -=> ls -lR
.:
total 3072
drwxrwxr-x 1 ???????? ???????? 0 Jun 30 11:33 150701
-rwxrw-r-- 1 ???????? ???????? 2949120 Jul 1 09:52 150701.fkc

./150701:
total 679936
-rwxrw-r-- 1 ???????? ???????? 695926784 Jun 30 11:57 1_C.zip


So did my backup succeed or not?

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: first backup failed

Postby Softland » Fri Jul 03, 2015 7:36 am

Hi,

Your backup is not successful.
How many files you have in backup?

Snotnose
Posts: 4
Joined: Thu Jun 25, 2015 12:05 am

Re: first backup failed

Postby Snotnose » Fri Jul 03, 2015 4:29 pm

According to the log there are 1,168 files in the backup.

I have only the 1 backup file, when the backup fails I delete that backup's data.

Softland
Posts: 1664
Joined: Thu May 23, 2013 7:57 am

Re: first backup failed

Postby Softland » Tue Jul 07, 2015 9:19 am

Hi,

Please change the backup type to Mirror (from Backup Properties->Types)
Run again the backup.
Do you have the same problem?


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