Hangs At "Preparing Shadow Copy"

Post here if you have problems installing or using FBackup
kurtd123
Posts: 2
Joined: Sun Aug 22, 2010 6:45 pm

Postby kurtd123 » Mon Aug 23, 2010 2:01 am

Just installed FBackup and created a backup job for my C drive to my NAS. I make it all the way through the wizard and it appears the program is working. Unfortunately it hangs up at "Preparing Shadow Copy". The destination location is a folder on my DNS-321 NAS. I am running win 7 64 bit and Mcaffee Security Center. Never had any issues with my old Norton program using the NAS as my BU destination, but that was under XP.


Any help or advice is appreciated. Thanks.



kurtd123
Posts: 2
Joined: Sun Aug 22, 2010 6:45 pm

Postby kurtd123 » Mon Aug 23, 2010 3:22 pm

I turned off the Mcaffee suite and FB zipped right past "Preparing Shadow Copy" and started backing up my system. I then enabled the anti-virus while leaving the firewall disabled and it ran OK again. I turned everything back on in the Mcaffee suite and it still ran fine? I suspect the Mcaffee suite was interfering with starting a Windows service and turning the suite "off" allowed the service to start? I will re-boot later today to test that theory.


Kurt




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