Install fails

piperofdundee · Postby **piperofdundee** » Mon Oct 24, 2011 3:28 am

Trying to install the updated software [fbsetup(5)] but always get an error "DELETE FILE FAILED;CODE 5. ACCESS IS DENIED.

Have tried again after a restart but get the same error

Adrian (Softland) · Postby **Adrian (Softland)** » Mon Oct 24, 2011 6:54 pm

Hi,

Please make sure the setup was completely downloaded on your computer and no antispyware application is blocking FBackup.

piperofdundee · Postby **piperofdundee** » Tue Oct 25, 2011 12:19 am

Thanks for your reply. I downloaded & ran the set-up file again, with the AVG antivirus software disabled but I still get the same message

Adrian (Softland) · Postby **Adrian (Softland)** » Tue Oct 25, 2011 5:16 pm

Hi,

Can you give me access to your computer?

If yes, please contact us for details at info[at]fbackup[dot]com

Adrian (Softland) · Postby **Adrian (Softland)** » Mon Oct 31, 2011 3:29 pm

Hi,

The problem was solved by just downloading and installing FBackup.