Install fails

[piperofdundee]

Trying to install the updated software [fbsetup(5)] but always get an error "DELETE FILE FAILED;CODE 5. ACCESS IS DENIED.
Have tried again after a restart but get the same error

[Adrian (Softland)]

Hi,
Please make sure the setup was completely downloaded on your computer and no antispyware application is blocking FBackup.

[piperofdundee]

Thanks for your reply. I downloaded & ran the set-up file again, with the AVG antivirus software disabled but I still get the same message

[Adrian (Softland)]

Hi,
Can you give me access to your computer?

If yes, please contact us for details at info[at]fbackup[dot]com

[Adrian (Softland)]

Hi,
The problem was solved by just downloading and installing FBackup.