Discussion forum for FBackup users.
Skip to content
Postby piperofdundee » Mon Oct 24, 2011 3:28 am
Trying to install the updated software [fbsetup(5)] but always get an error "DELETE FILE FAILED;CODE 5. ACCESS IS DENIED.
Have tried again after a restart but get the same error
Postby Softland » Mon Oct 24, 2011 6:54 pm
Please make sure the setup was completely downloaded on your computer and no antispyware application is blocking FBackup.
Postby piperofdundee » Tue Oct 25, 2011 12:19 am
Thanks for your reply. I downloaded & ran the set-up file again, with the AVG antivirus software disabled but I still get the same message
Postby Softland » Tue Oct 25, 2011 5:16 pm
Can you give me access to your computer?If yes, please contact us for details at info[at]fbackup[dot]com
Postby Softland » Mon Oct 31, 2011 3:29 pm
The problem was solved by just downloading and installing FBackup.
Return to “Troubleshooting”