issue with FBackup and network

[ianhaney1]

Hi

I have been using FBackup for quite a while and is really good software and I had windows 7 64 bit and got the windows 10 upgrade and installed it all fine and ever since I have upgraded to Windows 10, FBackup keeps failing to backup to my network drive folder

it keeps asking for my crendentials and putting them in but keeps saying is incorrect, I am out of of ideas in what to try, can anyone help please

Thank you in advance

Kind regards

Ian

[Adrian (Softland)]

Hi,

Do you have the latest version of FBackup 5.4.813 installed?
If not, please download and install it from our website.

[ianhaney1]

Hi Softland

Thank you so much for the reply, appreciate it

Yeah I have the version 5.4.813 installed

I even unistalled it and installed it again just in case that did the trick but still the same

[Adrian (Softland)]

Hi,

Please try to map the network drive and use the mapped drive as backup destination in FBackup.

[ianhaney1]

Hi,

Please try to map the network drive and use the mapped drive as backup destination in FBackup.

How do I do the above? sorry

[ianhaney1]

I have mapped the drive on the officeserver-pc as z drive and has appeared on there but I can't access it still from my PC called ian-pc, it keeps popping up with enter network credentials box?

[ianhaney1]

I have uploaded a screenshot of it on what is happening on my PC

[ianhaney1]

Sorry I have uploaded a second screenshot of it asking for my network credentials but not got a clue what they are and never had to enter them before, I am now on Windows 10 Home

[Adrian (Softland)]

Hi,

If you mapped the network drive as Z:, then why do you try to add it using the UNC path?
Please go to Local destination page and select the Z: drive as destination.

[ianhaney1]

Ahh ok

will try that, also another issue is when I start up FBackup, it sometimes comes up with the following

do you want to restart the IPC server
there was a error while trying to connect to the IPC server
cannot connect pipe client

is that a easy fix, could it be it don't like Windows 10?