Kaspersky causes backup to fail to NAS with V4.6 (but works in V4.0)

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andthebrain
Posts: 1
Joined: Thu May 05, 2011 2:21 am

Postby andthebrain » Thu May 05, 2011 9:53 am

I'm running FBackup 4.6.251 and it for most backups to my NAS, it fails (See log snippet below). I believe there is a problem with how it interacts with Kaspersky 2011 firewall. When I pause its firewall, the backup works perfectly; but when I enable the firewall and restart FBackup it fails.


I have experimented with removing directories from the backup, and I have got it to succeed by removing most files, but I'm not sure what about some files/folders causes the process to fail.


I have tried it using FBackup V4.0.125 and it works, however 4.6.251 fails.


[04/05/2011 10:14:57 PM] Archiving files to 2_D.zip

[04/05/2011 10:14:59 PM] Added folder D:\MP3\

[04/05/2011 10:14:59 PM] Added file D:\MP3\desktop.ini

[04/05/2011 10:14:59 PM] Added folder D:\MP3\Easy Listening\

[04/05/2011 10:14:59 PM] Close catalog file "C:\Users\Brian Fraser\AppData\Roaming\Softland\FBackup 4\fkcFiles\Music.fkc"

[04/05/2011 10:14:59 PM] Error: Backup aborted. Reason:

Cannot add file "D:\MP3\Easy Listening1 - ennio morricone - the good the bad and the ugly.mp3" to "\\snuffleupagus\data\Backup\Shadow-FBackup4\Music\2_D.zip".

Zip error: \\snuffleupagus\data\Backup\Shadow-FBackup4\Music\KPZ88AD.tmp

Backup aborted at 04/05/2011 10:14:59 PM with 1 error(s), 0 warning(s)


I have attempted to configure Kaspersky to allow FBackup to do anything, but it seems to have not helped:

- fbackup.exe placed in trusted zone.

- fbackup.exe given all possible exclusions: don't scan opened files, don't monitor application activity, don't inherit restructions from the parent process, don't monitor child application activity, and don't scan network traffic.

- fbackup.exe shown as having full read/write/delete/create permissions.


My machine is:

Intel Core i5, 12 Gig of ram, Windows 7 Home Premium 64-bit (6.1)

I'm running Kaspersky internet security 2011. I am posting a similar message on their forums.



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Thu May 05, 2011 12:08 pm

Hi,


Please put all .exe files from FBackup installation folder into the exceptions list of the firewall.




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