Network authentification failed

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omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Network authentification failed

Post by omnimedia »

Hi,

Since have upgrade to FBackup9 somethings wrong with network destinaton folder, when I test network connection on «destination» wizard window, all look good but when a schedule backup run I always have an error «The user name or password is incorrect»

With version 8 have no problem.

Thks for your support!

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

I Have always the same problem with build .221, do you have an idea why the network authentification doesn't work with version 9.x ?

Error: Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Hi again,

After upgrade to build 223 I have always the same problem. I recreate the job and when the network connection test good but when he run it, I have "The user name or password is incorrect" error.

I seriously need help about it!

[2021-04-08 10:40:06] Checking backup destination (Network)
Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect
Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect
Next scheduled backup: 2021-04-11 10:40:00
Backup aborted after 6 second(s) at 2021-04-08 10:40:11 with 1 error(s), 0 warning(s)
[2021-04-08 10:40:11] Error: Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect

Adrian (Softland)
Posts: 1732
Joined: Thu May 23, 2013 7:57 am

Re: Network authentification failed

Post by Adrian (Softland) »

Hi,

Is there any user logged on at the scheduled time?

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Hi,

Nop I just testing with setup the option «Run whether the users is loggued on or not» and the same things happen :(

[2021-04-12 09:55:03] Checking backup destination (Network)
Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\241-Alcoa\Q2-Client\Q2-Client". The user name or password is incorrect
Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\241-Alcoa\Q2-Client\Q2-Client". The user name or password is incorrect
Next scheduled backup: 2021-04-13 09:55:00
Backup aborted after 1 second(s) at 2021-04-12 09:55:04 with 1 error(s), 0 warning(s)
[2021-04-12 09:55:05] Error: Cannot create folder "\\192.168.0.100\BackUp\241-Alcoa\Q2-Client\Q2-Client". The user name or password is incorrect

Thks for your support!

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Hello,

Did you find somethings about my network problem?

Thks!

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Hi Softland,

I'm just update to build 226 but my problem still go on with the connection network drive, can you help me please :(

Image
Thks!

Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect
Backup aborted. Reason:
Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect
Next scheduled backup: 2021-04-18 09:32:00
Backup aborted after 5 second(s) at 2021-04-15 09:32:10 with 1 error(s), 0 warning(s)
[2021-04-15 09:32:10] Error: Cannot create folder "\\192.168.0.100\BackUp\231\Hebdo-SiteWeb\Hebdo-SiteWeb". The user name or password is incorrect

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Hi Softland,

Do you find something about my problem?

Do I want to downgrade to a past version, if it which one?

Thks again for your support and have a great rest of the day!

Adrian (Softland)
Posts: 1732
Joined: Thu May 23, 2013 7:57 am

Re: Network authentification failed

Post by Adrian (Softland) »

Hi,

Please restart the computer and do not access the network.
Open FBackup and test the network connection.
Does it works?

Do you have the same problem if you map the network drive and use the mapped drive as backup destination?

omnimedia
Posts: 26
Joined: Fri Oct 24, 2014 3:18 pm

Re: Network authentification failed

Post by omnimedia »

Problem solved

Just map a short cut of my network drive on the desktop and my scheduled job work good.

Thks very much for your support and have a great day!

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