Problem shutdown

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leozora
Posts: 2
Joined: Wed Oct 04, 2017 4:27 pm

Problem shutdown

Post by leozora »

Automatic shutdown does not work and give me a bug with bTray.exe application. Windows 10 Pro give me this error but after shutdown, Windows 7 Pro it is not possible close the application in automatic and shutdown after.
I have a bug report, where can i send it?
Thank you

Adrian (Softland)
Posts: 1681
Joined: Thu May 23, 2013 7:57 am

Re: Problem shutdown

Post by Adrian (Softland) »

Hi,

You can disable the btray from File->Options->Startup and updates, by unchecking the "Show tray icon" option.

leozora
Posts: 2
Joined: Wed Oct 04, 2017 4:27 pm

Re: Problem shutdown

Post by leozora »

Hi,

sorry for the delay, I tried with unchecking the "Show tray icon" option and when it is finished there is no window but the computer does not turn off.

Thank you

Adrian (Softland)
Posts: 1681
Joined: Thu May 23, 2013 7:57 am

Re: Problem shutdown

Post by Adrian (Softland) »

Hi,

Are you sure that is related to FBackup?
Please see the Windows logs or check the Event viewer to see what was running at that time.

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