I am very satisfied with FBackup. Using it for years. The other day I installed Windows 8. Program works ok when I start the computer. When I stop the program, go to sleepmode I cannot start the program any longer. (Fbackup not working anymore is the message [translated from Dutch])
Is this a known bug or something wrong with mine installation?
Problem Windows 8 after sleep mode
Some more info about the bug:
Probleemhandtekening:
Gebeurtenisnaam van probleem: APPCRASH
Naam van de toepassing: FBackup.exe
Versie van toepassing: 4.8.0.286
Tijdstempel van toepassing: 506aba9e
Naam van foutmodule: StackHash_5861
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingscode: c0000005
Uitzonderingsmarge: PCH_59_FROM_ntdll+0x00041318
Versie van besturingssysteem: 6.2.9200.2.0.0.256.48
Landinstelling-id: 1043
Aanvullende informatie 1: 5861
Aanvullende informatie 2: 5861822e1919d7c014bbb064c64908b2
Aanvullende informatie 3: dac6
Aanvullende informatie 4: dac6c2650fa14dd558bd9f448e23afd1
Lees de onlineprivacyverklaring:
http://go.microsoft.com/fwlink/?linkid=190175
Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
C:\WINDOWS\system32\nl-NL\erofflps.txt
Probleemhandtekening:
Gebeurtenisnaam van probleem: APPCRASH
Naam van de toepassing: FBackup.exe
Versie van toepassing: 4.8.0.286
Tijdstempel van toepassing: 506aba9e
Naam van foutmodule: StackHash_5861
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingscode: c0000005
Uitzonderingsmarge: PCH_59_FROM_ntdll+0x00041318
Versie van besturingssysteem: 6.2.9200.2.0.0.256.48
Landinstelling-id: 1043
Aanvullende informatie 1: 5861
Aanvullende informatie 2: 5861822e1919d7c014bbb064c64908b2
Aanvullende informatie 3: dac6
Aanvullende informatie 4: dac6c2650fa14dd558bd9f448e23afd1
Lees de onlineprivacyverklaring:
http://go.microsoft.com/fwlink/?linkid=190175
Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
C:\WINDOWS\system32\nl-NL\erofflps.txt
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- Posts: 2005
- Joined: Thu May 23, 2013 7:57 am
Hi,
We don't have such problems here.
Can you please tell me what edition of Windows 8 you have? (Pro or not, 32-bit/64-bit)
Do you have any other backup application installed?
We don't have such problems here.
Can you please tell me what edition of Windows 8 you have? (Pro or not, 32-bit/64-bit)
Do you have any other backup application installed?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 2005
- Joined: Thu May 23, 2013 7:57 am
Hi,
I wasn't able to reproduce the problem here, it works fine even after sleep mode. Is it the only application from your computer having problems after sleep mode?
I wasn't able to reproduce the problem here, it works fine even after sleep mode. Is it the only application from your computer having problems after sleep mode?
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
Yes absolutely the only application with this kind of troubles. I can reproduce it. After a restart the program works ok. After sleep it won't work.
I did an upgrade from windows 7 to windows 8. So not a clean install of W8. The upgrade went without any warning.
What I tried: reinstall app. CCleaner for al old and temp files an regclean.
Weird
Any suggestions for me to try?
I did an upgrade from windows 7 to windows 8. So not a clean install of W8. The upgrade went without any warning.
What I tried: reinstall app. CCleaner for al old and temp files an regclean.
Weird
Any suggestions for me to try?
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- Posts: 2005
- Joined: Thu May 23, 2013 7:57 am
Hi,
Please download DebugView (it is free) and open it to monitor the computer when opening Backup4all. Send me the debug log to info[at]fbackup[dot]com
Please download DebugView (it is free) and open it to monitor the computer when opening Backup4all. Send me the debug log to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 2005
- Joined: Thu May 23, 2013 7:57 am
Hi,
Can you monitor FBackup with DebugView (freeware application) when it won't start?
Before opening FBackup, make sure DebugView is running. Send me the debug log to info[at]fbackup[dot]com
Can you monitor FBackup with DebugView (freeware application) when it won't start?
Before opening FBackup, make sure DebugView is running. Send me the debug log to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html